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Punjab National Bank [PNB] Complaints & Reviews

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Updated: Oct 27, 2025
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Punjab National Bank [PNB] reviews & complaints page 146

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P
Pramod Prakash Goel
from Morjim, Goa
Apr 1, 2018
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Address: Lucknow, Uttar Pradesh

Sir,
I withdrew money from atm card no[protected] today (01.04.2018), but as per report given on atm machine, it was timeout. After some time, i got message that rs3000/- debited to my account number[protected].
I did not get money.
Kindly look into matter & arrange to pay me rs3000/-
Thanks.
Transcation no[protected].
Yours,
Pramod prakash goel,
M-[protected]
Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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    vicky kashyap
    from Meerut, Uttar Pradesh
    Apr 1, 2018
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    Address: Mumbai City, Maharashtra
    Website: www.pnb.in

    Sir
    Respectfully that my name is vivek kumar, i did a payment on[protected] worth 250 rs. For railway exam fees by my pnb debit card. But payment was not success and my balance had been deducted in my account.
    Please refund my balance in my account. I shall be highly obliged to you

    Account holder name
    Vivek kumar

    Account no.-[protected]
    Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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      M
      Mangata thakur
      from Burla, Odisha
      Mar 31, 2018
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      Address: Gaya, Bihar
      Website: Atm [email protected]

      Sir, i prity kumari a/c no -[protected] want to inform you that on date 10-03-18 and many times withdrawl amount of rs.10000/ but it is not deliver to me through atm but it is deducted my account, i complain on date10-03-18 complain no are m[protected] they tell it refund in 7 days but it is not refund to me after 21days. Please try to understand my problem and solve it as soon as possible. Your faithfully. Prity kumari
      Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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        jayshar786
        from Delhi, Delhi
        Mar 31, 2018
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        Address: New Delhi, Delhi, 110054
        Website: Punajab national Bank

        Concern,
        I have saving account (A/c : [protected]) in pnb mall road branch from aprox. Last 4 years which i am using it without any problem till date. But recently i have faced one issue related to pnb net banking, as my account not showing/not linked on internet banking home page.
        When i clicked on account summary its showing me a message that "you do not have any accounts linked for the given criteria".
        I think this problem started from this january 2018 only, i have visited the home branch several times, but nobody have shown keen interest towards the same or may be they don't know the answer of my problem which i am facing in internet banking.
        Kindly have a look into this and provide me a solution asap so that i can do all my pending work related to pnb net banking.
        This is really a harassing experience as this is the continues third month for which i have not used my pnb net banking.
        Please find attached the snapshot of my internet banking page on which it is showing the message as described above.

        My belongings are :

        A/c owner : nupur gautam/ajay sharma
        Pnb a/c no : [protected]
        Customer id : bmc017472
        Contact no : [protected]
        +1 photos
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          P
          prabir@007
          from Mumbai, Maharashtra
          Mar 29, 2018
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          change emi date for loan

          Address: Bardhaman, West Bengal, 713212

          I want to extend my EMI date for loan from 5th of month to 15th of month and terms of year 20 years instead of 15 years.
          I have asked about this problem and they told that for some temporary system problem they could not change any default settings.
          Please update this as soon as possible.

          Prabir Kumar Dhara
          My Aadhar No. is[protected]
          [protected]...
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          Sunitha Das
          from Palghat, Kerala
          Mar 29, 2018
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          I am having account with pnb katampazhipuram vide no.[protected] and card no.[protected]. I have tried to withdrawn cash from your atm on 12.9.2017 for rs.10000 vide your atm id 8/142 vide no.59 but not received the cash. Again i tried for the same amount vide no.60 and received the money. But account is debited twice. I have complained to branch but there is no response even after reminders. I have complained to your consumercomplaint for which you have replied complaint is too short. Now what way i can expand the complaint. Now whether i can go to ombudsman.
          Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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            S
            Shakti Kumar Naik
            from Kolkata, West Bengal
            Mar 29, 2018
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            Address: Jharsuguda, Odisha, 768204
            Website: 18001802222

            Sir, i juli naik ac no - [protected]. Want to inform you that on date 6-3-18 i widraw amount of 10000 &15000 but it is not deliver to me through atm but it is deduct from my acount. I complan on date 7-3-18. Complan no are srm[protected] and srm[protected]. They tell it refund in 7 days but it is not refund to me after 21 days. Please try to understand my problem and solve it as soon as possible.

            Yours faithfully
            Juli naik
            Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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              Ranga ji
              from Hoshiarpur, Punjab
              Mar 28, 2018
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              Address: Hoshiarpur, Punjab, 144216
              Website: netbanking.netpnb.com/corp/AuthenticationController?FORMSGROUP_ID__=AuthenticationFG&__START_TRA

              I was done transaction of rs. Xxxx through my pnb net banking. But amount was not debited from my account. Than i have done the transaction again. I was not aware that the amount was credited two times in the account in which transaction has done. When i came to know i credit amount in my pnb account back. Pnb charged me rs.11 for this and debit amount from my account.. I was surprised to see the amount in my saving account was in - xxxx rs. It was not my mistake than i don't know why i was charged and apart from that the pnb employees harass me un-necessary. All transaction dates are also different and amount debit from my account without my knowledge or signing authority.
              Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                R
                Rahul Panday1
                from Chandigarh, Chandigarh
                Mar 28, 2018
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                Address: 110009
                Website: www.pnbmetlife.com

                I am Rahul, I have PNB Metlife Endowment Savings Plan., Application No:[protected], Policy NO:[protected] friends in the month of July 2017, they call me up girl name was Twinkale Contact. [protected], [protected], [protected]. She explained me everything About PNB Metlife Endowment Savings Plan, then I was agree for this Policy, after this his agent Vishal Khan (Contact No. [protected], [protected], [protected]), came to me for documentation and payment he Collected all documents and cheque Rs.17500/. and told me your policy will be activated within a week after payment, I gave him cheque Rs.17500 without mentioning date on it due to late, But he again called me said if you will not make payment till 10 August 2017 You will not get all benefits of policy, then he visited my home on 09 August 2018 for cash Payment and I gave him Rs. 17500/- Cash.
                And he told me your policy will be activated within 15 days, after this I got message on 19 August 2017 from AD HITPAS ( Application No.[protected] for medical checkup, they visited on my home 20 August 2017.
                Then I got message that Payment amount of Rs. 17500 for application no.[protected] has not been credited 19 &24 Sep 2017, and I also got message from AM-PNBMET for Acknowledgment of payment Receipt, then I called him up he told me he has submitted the money in branch you just wait due to some technical reason your payment is not updated but don’t worry it will be updated soon and you will get policy bond within week.
                Then I got call From PNB Noida 62 office from Mr. Sonu Kumar Conatact:- [protected], [protected], and he told me vishal Khan Haven’t make any payment for your policy he has just deposited your cheque that has got bounced, he send me screen shot of my Policy status also, it was showing payment pending. I called him up he was not picking up my phone, now he startted to ignore my Phone calls,
                I tried to get support from their helpline no.5607071 I text on this MET HELP but their was no response.
                then I visited PNB Nehru Place Branch on Month Jan 2018, here I met with Mahesh Sangwan ([protected]) he told me he was working with us but now he is not with us when I asked him to for his another contact number or his house address he denied to give, and he misbehave me and denied to give his address and another contact number .

                So dear friends don’t go For any PNB Metlife Policy they are totally Fraud they just want to make money whether it wrong or right they don’t support their customers they are just making fool.
                I am still trying to get my money back……..

                My Mo.[protected]
                Email:rahul.[protected]@gmail.com
                +4 photos
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                  F
                  Fun for fearless
                  from Bahula, West Bengal
                  Mar 28, 2018
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                  Address: Bardhaman, West Bengal

                  I am sumit kumar, account no - [protected] customer of pnb (Branch)- durgapur, on[protected] i was doing transaction in pnb atm of rs 400+400=800 but both times the money got deducted from my account but till date they have not refunded my money. They first told me that it will take 7 working days but nothing happened till now. Very poor service by pnb.
                  My complaint docket no. S are
                  1-
                  +3 photos
                  Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                  Mar 28, 2018
                  Updated by Fun for fearless
                  complaint no.s = A[protected]
                  A[protected]
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                    A
                    Awkward Kid
                    from Haridwar, Uttarakhand
                    Mar 28, 2018
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                    Address: Dehradun, Uttarakhand, 249204

                    Sir. I have an acc. [protected] yesterday an amount of 1000rs got deducted from my account when i was trying to withdraw money from an indian overseas bank atm but i didn't get the cash because of technical problem.
                    The amount of rs. 500 got refunded but the rest 500, i still didn't get back. Kindly resolve this issue. I'm in need of the money
                    Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                      A
                      ankushmittal
                      from Delhi, Delhi
                      Mar 27, 2018
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                      Address: 110006
                      Website: pnb

                      I ankush mittal owner of mittal milk suppliers current account-[protected] in chawri bazar
                      Today morning date 27-3-18 at 10;30am i visit to chandni chowk branch to deposit the cash of rs app 4lac the manger didnt deposit my cash reason deposit cash to home branch only. Than i visit to chawri bazar branch to deposit the cash at 11;30 am the deposit was compleated at 12;00am and the vowcher was credit to my ac at 8;30pm
                      As i deals in milk bussness i m a destributer of mother dairy on daily bases the bill amount of mother dairy was debit from my pnb current ac by ecs but due to bank staff fault my ecs was bounced so i get the penelty of rs 2500 from mother dairy due to bank fault
                      So i need a written letter from bank so the panelty will reversed
                      Kindly do the helpful
                      Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                        M
                        Muffazzal
                        from Muzaffarpur, Bihar
                        Mar 27, 2018
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                        Resolved

                        Address: Aurangabad, Bihar, 824113
                        Website: www.pnbindia.in

                        On 06/03/18 i had transacted rs2000 but amount deducted from my account but i didn't got money.
                        I had later on same day complain on customer agent regarding this.
                        Complain no. M[protected] for amt of rs.2000.00.
                        That time customer executive told me that it will take 7 days but no response from bank yet.
                        Today 22 days had gone but still no return of amount on my account.
                        Account no.[protected]
                        Transaction date..06/03/18

                        Please do needful regarding this.

                        To all pnb employee
                        Mar 31, 2018
                        Complaint marked as Resolved 
                        After complaining here..bank takes 24 hours to credit my balnace.before they were not serious regarding my complain.. Thank you very much
                        Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                        Mar 27, 2018
                        Updated by Muffazzal
                        Following images are the reply from mail agent..Two times but no valuable reply against deduction.

                        Mar 27, 2018
                        Updated by Muffazzal
                        Complain number issued by bank sms after talk with customer agent.

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                          H
                          hemant kumar prajapat
                          from Jaisalmer, Rajasthan
                          Mar 27, 2018
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                          Address: 341001

                          Respected sir/ madam,
                          Date 11/03/2018 ko evening 06:20 to 06:40 pm ke bich maine apne pnb account se withdrawl kiya tha. Withdrawl ho gya, account se amount debit ho gya, par atm machine se cash nhi aaya. 4 times withdrawl kiya. Everytime aisa hi huwa. Complaint karne par 3 times ka amount refund ho gya. But 1 time ka amount rs. 1000/- refund nhi huwa. Pnb complaint portal par again complaint hoti hi nhi h. Old complaint number show hota h.
                          So please help me sir.
                          Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                          Mar 27, 2018
                          Updated by hemant kumar prajapat
                          account ki passbook me entry karwane par bhi 4 time debited show ho rha h, but 3 time refunded / credited show ho rha h.
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                            S
                            Sudesh1990
                            from Shimla, Himachal Pradesh
                            Mar 27, 2018
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                            On 7th March I withdraw money from atm but didn't got money.and the amount was deducted from account.but till now not refunded.I also complaint about it to customer care but they give time but no resolution of complaint.very bad experience.and this complaint is about my mother in law's account.3-4 time I call the customer care and they talked to account holder every time but no resolution.
                            Account no.[protected]
                            Name of account holder kanta devi
                            Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                              A
                              ankush@
                              from Narayangarh, Haryana
                              Mar 26, 2018
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                              Address: Kurukshetra, Haryana, 136119

                              Sir, my name is amita verma, pnb account no. [protected] haryana, kurukshetra, jyotisar, card no. [protected], i used my card for withdrawl, but i didn't get the money because there was some technical problem, then i went to other hdfc atm to withdrawl but there too i didn't get the cash due to technical problem but my balance has been deducted by 2320 rupees, kindly request to send my balance back in my account
                              Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                              Mar 22, 2018
                              [email protected]'s response
                              M[protected] M[protected] ye dono complaint 5th march ko kiya hai or aaj 22th march hua hai lekin avhitak jamaare account m credit nahi hua hai so pls jald se jald hamaare dono account m credit kar diya jaaye
                              Mar 26, 2018
                              Updated by ankush@
                              808519D is showing transaction, but i didn't get money through atm
                              Complaint number M[protected] SANDEEP KUMAR Reena devi complaint numberM1P17385456 ye dono complaint ka17 din hogaya hai lekin avhitak clear nahi hua hai so pls jald se hamaare dono account m credit kar diya jaya
                              Dear sir,

                              Plz provid my atm card new.

                              Sir my atm card expir02-2018 bus bank issue my card.

                              Plz chek my problam

                              money deduction without receiving money from atm - Comment #3052539 - Image #0
                              money deduction without receiving money from atm - Comment #3052539 - Image #1
                              money deduction without receiving money from atm - Comment #3052539 - Image #2
                              money deduction without receiving money from atm - Comment #3052539 - Image #3
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                                S
                                Sangamdeval
                                from New Delhi, Delhi
                                Mar 26, 2018
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                                My PNB A/C no is [protected] I had made an ATM transaction of RS 5000/- on dated 12-03-18 from same bank PNB ATM near Hauz Khas Shahpur Jat shop no 234 Khasra and amount deducted from my account but cash did not Came from ATM Machine. I waited for some time but money did not comes out from machine after that i immediately made a complaint to the bank customer care and they give me a complaint no. which was A[protected] and said that your money will be returned within 7 working days. But Now it has been around a 15-20 days. But Still I did not received my money in my account. This is the very ridiculous. I would like to request you that kindly resolve this issue asap.
                                Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                                Mar 29, 2018
                                Updated by Sangamdeval
                                Dear Team,

                                Still I did not received any response from the Bank. Kindly check and revert me back asap.
                                SangamDeval, Here is also same problem, My Account was debited on 19 February 2018 but Cash not dispensed through their (PNB) ATM my card is also of PNB bank, i raised this problem on toll-free number[protected] to circle office Faizabad, zonal office Lucknow and Head office Delhi, but Nothing Happened, Now I'm going to raise the question to MD PNB, Banking Ombudsmen, RBI, CVC, PMO, Finance Ministry, Consumer forum and Principal Secretary of My State Uttar Pradesh . I'll never leave them free to do anything with carelessness. I'll teach them lesson of responsibility.
                                You should DO the Same action, Don't beg him, This is your money on which they got their salaries.
                                मेरा नाम प्रियेश रत्न त्रिपाठी मेरा a/c no. [protected] है। 15.3.18 को मैंने अपने डेबिट कार्ड से एक पार्टी को पेमेंट किया।पैसे मेरे एकाउंट से डेबिट हो गए लेकिन पार्टी के एकाउंट में क्रेडिट नही हुआ।कृपया मेरे डेबिट हुए पैसे मेरे एकाउंट में क्रेडिट किये जायें।
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                                  M
                                  ManPreet ĐoSanjh
                                  from Giddarbaha, Punjab
                                  Mar 26, 2018
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                                  Address: Ambala, Haryana, 135002
                                  Website: [email protected]

                                  Its MANPREET SINGH from yamunnagar (haryana), on march 13, 2018 in the evening 8:00 pm
                                  i had transacted 5000 rd from PNB ATM (panchkula). but after the transaction process money deduct from my account but doesn't appear from ATM.
                                  then i have register the complain to PNB customer care, they gave me 7 days for processing of their schedule. but after 7 days the need more time of 2 days, but again after 2 days of process require they need more time ...
                                  it means PNB don't give my money back they just making me non sense ..
                                  i just want to know is my money came back to my account or not .
                                  +2 photos
                                  Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                                  Mar 26, 2018
                                  Updated by ManPreet ĐoSanjh
                                  its MANPREET SINGH from yamunnagar (haryana), on march 13, 2018 in the evening 8:00 pm
                                  i had transacted 5000 rd from PNB ATM (panchkula). but after the transaction process money deduct from my account but doesn't appear from ATM.
                                  then i have register the complain to PNB customer care, they gave me 7 days for processing of their schedule. but after 7 days the need more time of 2 days, but again after 2 days of process require they need more time ...
                                  it means PNB don't give my money back they just making me non sense ..
                                  i just want to know is my money came back to my account or not .
                                  account number

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                                    R
                                    RAVINDRA KUMAR AGRAWAL
                                    from Noida, Uttar Pradesh
                                    Mar 26, 2018
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                                    Address: Ghaziabad, Uttar Pradesh, 201001

                                    Respected sir,
                                    Our respected prime minister shri narendra modi and our finanance minister had announced in febuary 2015 two insurance policies "pradhan mantri suraksha bima yojna & pradhan mantri jeevan bima yojna". I also applied for both policies in the name myself and my wife smt poonam rani, in punjab national bank, navyug market, ghaziabadin the financiel year[protected]Receipt attached). But till today, neither we have recd any policy nor any response from the bank. Two times i went to the bank, but not any positive response.
                                    Details has been given as below.
                                    1. Ravindra kumar agrawal (Myself)- saving account no. [protected]
                                    2. Poonam rani (Wife)- saving account no. [protected]

                                    Applicant

                                    Ravindra kumar agrawal
                                    House no. B-12, lohia nagar,
                                    Near hapur road flyover,
                                    Ghaziabad-201001 (U. P.)
                                    Mobile no.: [protected]
                                    +1 photos
                                    Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                                    Mar 26, 2018
                                    Updated by RAVINDRA KUMAR AGRAWAL
                                    You are requested to take neccessary action, ASAP.

                                    Ravindra Kumar Agrawal
                                    House No. B-12, Lohia Nagar,
                                    Near Hapur Road Flyover,
                                    GHAZIABAD-201001(U.P.)
                                    Mobile No.: [protected]
                                    Rs. 3189 was deducted from my account on 12th jan 2018 but was not received to the shopkeeper, and i paid him cash and i lodged complaint on 30th jan 2017 and they told me to wait for 45 days, but still no action has been taken, its almost more than 45 days
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                                      NeEma Negi
                                      from Agra, Uttar Pradesh
                                      Mar 26, 2018
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                                      Address: Dehradun, Uttarakhand

                                      15 days back i with draw money (On 7 the of march) amount of 2500 from pnb atm haridwar but money doesn't dispensed and my account got debited same day i registered a complaint but they didn't respond well.. On again 15 march i again withdraw money from pnb atm and the same happened this time and this time the amount was 500+ 500 = 1000... Again i registered the complaint infact i wrote the application for pnb branch but they didn't respond again only saying wait for sometime... Such a bad response really pnb like this u will be soon loose ur credibility... I want my money back otherwise i will sue your bank... How can you give so much trouble some for needy person like me... It seems you are collecting money from innocent customers which was taken by nirav modi... Its really shameful as i talk to every concerned person but they reply "aa jayega" but the question is when... Such an irreesponsible behaviour...

                                      Complaint 0n 7th march - amount 2500 from pnb atm haridwar
                                      Compalint no - a[protected]
                                      Complaint on 16th march: amount of 500
                                      Complaint no - a[protected]
                                      Complaint on 16th march : amount 500
                                      Compalint no - a[protected]
                                      Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                                      Unethical behaviour by
                                      Name :- Pinkesh
                                      Mo :- [protected]

                                      He was rude behaviour with me
                                      my insurance application is not cancelled by Pinkesh.
                                      he was rude beahaviour with me and talk in adult language
                                      my policy number is:- 4080/PNB-GSM/[protected]/00/000
                                      Sir i have already register my new atm request, but i can't took any response .
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