Submit a Complaint
Claimed

Punjab National Bank [PNB] Complaints & Reviews

www.pnbindia.in
1.1
Updated: Oct 27, 2025
Complaints 4894
Resolved
1099
Unresolved
3795
So far, so good. Punjab National Bank [PNB] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Punjab National Bank [PNB] will keep up the work and continue to help more customers with their concerns even better 🤝
Complaints
Contacts

File a complaint to Punjab National Bank [PNB]

Having problems with Punjab National Bank [PNB]?

File a complaint and get it resolved by Punjab National Bank [PNB] customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Banks
Punjab National Bank [PNB]

Punjab National Bank [PNB] reviews & complaints page 49

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
M
Manirahul007
from Noida, Uttar Pradesh
Feb 26, 2021
Report
Copy

Address: Narkatiganj ,west Champaran,Bihar

I have ordered a product from Amazon and returned it due to some technical issue. Amazon confirmed that my amount has been credited back to my account.But still can't see that refunded amount in my bank account.

I have called pnb customer cre but they denied to help with reference iD.So I logged a complian agains bank and reference id is -CI[protected] .

Please advise
+1 photos
Punjab National Bank [PNB] customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    H
    Himadri Baruah
    from Guwahati, Assam
    Feb 26, 2021
    Report
    Copy

    Address: Jorhat, Assam

    Refund was initiated by amazon but not reflected in my bank account Plz help me My transaction amount is rs 603
    +3 photos
    Punjab National Bank [PNB] customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      H
      Himadri Baruah
      from Guwahati, Assam
      Feb 26, 2021
      Report
      Copy

      Today is the 20th day n i still didn't reveived my refund. Plz help me.
      +4 photos
      Punjab National Bank [PNB] customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        G
        Garchie
        Feb 26, 2021
        Report
        Copy

        I have shopped from a clothing site (myntra) worth of 719 rupees and return it on 9 feb till then its snowing process to my bank account.
        Account no.[protected]
        Name. archana gautam
        Pin. 228001.
        Branch. Sultanpur KNIT
        On 21 February it should be credited to my account but till they are telling me that they had initiated my Account to the bank .I should contact to you i have mailed you several times but you didn't responded to my mail after applying in consumer complaint hope you refund my money and provide me genuine reason why you take soo long for this and why you were not giving any information about my refund.
        Bank reference no - [protected](this reference no given by myntra)
        Kindly you
        +1 photos
        Punjab National Bank [PNB] customer support has been notified about the posted complaint.
        Mar 01, 2021
        Updated by Garchie         I have shopped from a clothing site (myntra) worth of 719 rupees and return it on 9 feb till then its snowing process to my bank account.
        Account no.[protected]
        Name. archana gautam
        Pin. 228001.
        Branch. Sultanpur KNIT
        On 21 February it should be credited to my account but till they are telling me that they had initiated my Account to the bank .I should contact to you i have mailed you several times but you didn't responded to my mail after applying in consumer complaint hope you refund my money and provide me genuine reason why you take soo long for this and why you were not giving any information about my refund.
        Bank reference no - [protected](this reference no given by myntra)

        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          M
          Md Athar Jawed Khan
          Feb 26, 2021
          Resolved
          Report
          Copy
          Resolved

          Address: Jk collage road digudih para

          I Md Athar Jawed Khan my account no is [protected]
          I was purchase a mother board and Intel processor some reason for return and I was return. Amazon refunded on 4 Feb 2021 and another refund date is 11 Feb 2021 but refund money not add in my bank account, Amazon provide me a refrence no 30005110221022162581025 is amount rs 8899 and 6860 please refund my amount in my account.
          +1 photos
          Feb 26, 2021
          Complaint marked as Resolved 
          Refund not receive
          Punjab National Bank [PNB] customer support has been notified about the posted complaint.
          View replies
          I am RUPESH SHARMA my account no is [protected]
          I was purchase a hair stratening mach phillips and some reason for return and I was return. Amazon refunded on 4 Feb 2021 and another refund date is 11 Feb 2021 but refund money not add in my bank account, Amazon provide me a refrence no 30005110201020142817349 is amount rs 2796 and 2796 please refund my amount in my account.

          Amazon refunded but not receive in my bank account - Comment #3805328 - Image #0
          Amazon refunded but not receive in my bank account - Comment #3805328 - Image #1
          Reply
          Helpful
          Found this helpful?
          1 Comment
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            H
            Himadri Baruah
            from Guwahati, Assam
            Feb 26, 2021
            Report
            Copy

            Address: Jorhat, Assam

            I have ordered 3items from amazon but afterthat for some reason i have cancel the orders. And i have already done my payment through google pay. But i didn't get my refund till now. Plz help me. My account is on Punjab National Bank.
            +3 photos
            Punjab National Bank [PNB] customer support has been notified about the posted complaint.
            Feb 26, 2021
            Updated by Himadri Baruah             I didn't get my refund. Plz help me.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              V
              Vrinda Dhingra
              from Roorkee, Uttarakhand
              Feb 25, 2021
              Resolved
              Report
              Copy
              Resolved

              Address: Roorkee

              I had ordered SONY headphones from Amazon on 7th of Feb, which was successfully returned by 14th of Feb and Amazon had processed the refund the same day. The amount of 1699/- is yet not credited back to my account. I have mailed the Customer care of PNB with the Refund Reference Number provided by Amazon but the Bank has replied asking to contact Amazon. I have confirmed with Amazon thrice on this and they have assured the processing, citing the same RRN.
              Mar 17, 2021
              Complaint marked as Resolved 
              The refund was credited after filing a complaint
              Punjab National Bank [PNB] customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                R
                Rajnandani kumari
                from Noida, Uttar Pradesh
                Feb 25, 2021
                Report
                Copy

                Address: Dhamintola, Gaya, Bihar (823001)

                I ordered a product from Amazon by bank & I cancelled that product at the same time. Amazon company generated my refund by mail. I've received mail regarding refunds on 21/02/2021. But problem is my bank didn't refund my money because i didn't receive any msg from bank.
                Please help me for refund my money back.
                +1 photos
                Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                Comment Guidelines
                  I want to submit Complaint Positive Review Neutral Comment
                  Add Image
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  प
                  प्रिया कौशिक
                  from Chandīgarh, Chandigarh
                  Feb 25, 2021
                  Report
                  Copy

                  Address: BAHADURGARH , DELHI ROAD

                  Refund Amount of INR 999 and INR 570 has been credited to my account by
                  Amazon but not reflected in my account. Following is the reference number regarding my refund :
                  #30005110301030132662141
                  Refund date for INR 999 : 6 February 2021 Refund date for INR 570 : 13 February 2021 NOTE:
                  BANK IS NOT CO-OPERATING AND BEHAVING VERY RUDELY.
                  Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                  Comment Guidelines
                    I want to submit Complaint Positive Review Neutral Comment
                    Add Image
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    D
                    Debasish_Boal
                    Feb 25, 2021
                    Report
                    Copy

                    Address: Vill- Ujan; P.o- Aknageria, P.s-Pingla, Dist- Paschim Medinipur; Pin-721140

                    I paid in Flipkart to buy Realme7 (Order id-OD[protected] on 6th February. I cancelled it on the same day. The refund amount are Rs. 10999/-, Rs. 100/-. According to Flipkart they said that it was already refunded on 16th February. They gave us two reference no. 17203011037105850686155, 17203011037105850686189 . I was trying to contact with bank but from their side I had not received any help regarding my problem. I tried to get in touch with Flipkart support in twitter they also returned me back and said to contact with bank. Now I get worried about the money, Please help me giving me the money back.
                    I attach some screenshot as a proof like twitter chat, mail conversation, Bank statement, Refund status by Flipkart. Please take it deeply.
                    +4 photos
                    Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                    Comment Guidelines
                      I want to submit Complaint Positive Review Neutral Comment
                      Add Image
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      U
                      Unwritten
                      from Rajnagar, West Bengal
                      Feb 25, 2021
                      Report
                      Copy

                      Refund has already been initiated from amazon but not credited in my bank account (refund reference number-30005110271027202740373)
                      Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                      Comment Guidelines
                        I want to submit Complaint Positive Review Neutral Comment
                        Add Image
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        S
                        sachin dawar
                        Feb 25, 2021
                        Report
                        Copy

                        I didnot recieved refund initiated by amazon Rs.22380
                        +2 photos
                        Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                        Comment Guidelines
                          I want to submit Complaint Positive Review Neutral Comment
                          Add Image
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          A
                          Amrjit9060
                          Feb 25, 2021
                          Report
                          Copy

                          Address: Vill-kalandra po-injore ps-mahendiya distic Arwal Bihar 804428

                          I Amrjit Kumar and I had ordered a product of RS. 10490 oppo a52 in My order by Flipkart on 09/02/2021 & I cencil this order due to personal reason. And on 09/02/2021 Flipkart initiated the amount to my card but I still didn't get the money. Flipkart sent this reference number 17203011040105034517826 and told me to fill charge dispute form but Punjab national Bank doesn't have such policy. So please kindly re spond to this complaint it's very urgent. My card number is [protected]
                          +1 photos
                          Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                          Comment Guidelines
                            I want to submit Complaint Positive Review Neutral Comment
                            Add Image
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            R
                            [email protected]
                            Feb 25, 2021
                            Report
                            Copy

                            Address: PATNA

                            Flipkart sand a refund but not show in my account pnb bank .
                            My name is-RINKI KUMARI
                            Amount:-Rs.1125/-
                            Date:- 16/02/2021
                            +2 photos
                            Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                            Comment Guidelines
                              I want to submit Complaint Positive Review Neutral Comment
                              Add Image
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              F
                              Farukhq
                              Feb 25, 2021
                              Resolved
                              Report
                              Copy
                              Resolved

                              Amazon initiated refund of 1799 on 30/01/2021
                              With refund reference no.
                              30005410331029214585350

                              But my bank hasn't credited my refund.
                              And my bank branch as well as customer service denied helping.
                              +1 photos
                              Feb 26, 2021
                              Complaint marked as Resolved 
                              I just got sms regarding credit of 1799 in my pnb saving account
                              Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                              Comment Guidelines
                                I want to submit Complaint Positive Review Neutral Comment
                                Add Image
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                D
                                Deepak Soni 035
                                Feb 25, 2021
                                Report
                                Copy

                                Address: front of ram mandir rajwans ,sagar,mp, kalpna nagar bhopal

                                My name is (Your name) and I had ordered boult audio bassbuds x1 wired headset of RS.Amount 374 in Flipkart on 01/02/2021 and after 07/02/2021 I returned this order due to personal reason. And on 16/02/2021
                                Flipkart initiated the amount to my card but I still didn't get the money.Flipkart sent this reference number
                                17203011039105973904095 and told me to fill charge dispute form but Indian Bank doesn't have such policy. So
                                please kindly respond to this complaint it's very urgent. My card number is [protected]
                                Thanks you sir
                                +1 photos
                                Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                                Feb 25, 2021
                                Updated by Deepak Soni 035                                 my name is deepak soni
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                Comment Guidelines
                                  I want to submit Complaint Positive Review Neutral Comment
                                  Add Image
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  S
                                  Shonaaa
                                  Feb 25, 2021
                                  Report
                                  Copy

                                  I have ordered the product on 11 feb 2021 and price of the product was 499/-...i paid the product's amt through my debit card
                                  ( order id :[protected]

                                  But due to some reason i cancelled the product on 15th feb..
                                  And refund initiated by amazon on 15th feb 2021

                                  But still my refund has not been received..

                                  Refund Reference id proviede by amazon

                                  Refund Reference # 30005110421042233471871
                                  +2 photos
                                  Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                  Comment Guidelines
                                    I want to submit Complaint Positive Review Neutral Comment
                                    Add Image
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    U
                                    Umakant Rai2503
                                    Feb 25, 2021
                                    Report
                                    Copy

                                    Address: Punjab National Bank nagpur road jabalpur

                                    Mere account mein paise credit nahi huye hain please meri help karen
                                    Reference id hai
                                    30005110411041154442525

                                    30005110411041154442525
                                    Please help me out
                                    +1 photos
                                    Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                    Comment Guidelines
                                      I want to submit Complaint Positive Review Neutral Comment
                                      Add Image
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      S
                                      SAZIDUL HAQUE
                                      Feb 25, 2021
                                      Report
                                      Copy

                                      Maine amazon se ek phone order kya tha..aur uska paisa maine advance m hi pay kr dya tha..debit card se. Aur wo order phr cancel ho gya..lkin mera paisa abhi tk refund nhi hua..maine amazon customer care ko call kya to use bola Apka paisa yha se bhj dya gya h..ap apne bank se contact kare...usne reference number bhi dya h
                                      ..plzz jtna jaldi ho skte...mera paisa refund krwa dijye..
                                      Name- Md Sazidul Haque
                                      Ref no-30005110461046099910592
                                      +1 photos
                                      Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                                      View replies
                                      Mera paisa kb tk aa jaega...plzz bta dijye

                                      Refund money problem - Comment #3804979 - Image #0
                                      Reply
                                      When I will get my refund money

                                      Refund money problem - Comment #3805351 - Image #0
                                      Reply
                                      Helpful
                                      Found this helpful?
                                      2 Comments
                                      Report
                                      Copy

                                      Post your Comment

                                      Comment Guidelines
                                        I want to submit Complaint Positive Review Neutral Comment
                                        Add Image
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        S
                                        Sehgal muskan
                                        Feb 25, 2021
                                        Report
                                        Copy

                                        Address: Aligarh

                                        Refrence id no.

                                        30005110161016133544585
                                        My refund is not proceeded since last month concerned departments are requested to kindly see towards it .
                                        Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                        Comment Guidelines
                                          I want to submit Complaint Positive Review Neutral Comment
                                          Add Image
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit

                                          Related businesses

                                          State Bank of Mysore
                                          1.4
                                          (222)
                                          NICT Technologies
                                          1
                                          (122)
                                          BillDesk
                                          1
                                          (5416)