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Punjab National Bank [PNB] Complaints & Reviews

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Updated: Oct 27, 2025

Complaints 4894

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1099

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3795

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Punjab National Bank [PNB] reviews & complaints page 51

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I had made a payment of Rs. 9499/- on 6 Feb 2021 to amazon but due to personal reasons I cancelled my order. Amazon had initiated refund on 9 Feb 2021. But I haven't received the amount Rs. 9499/- in my bank account of Punjab National Bank. Amazon sent this reference number 30005110371037134805730.
Even I had contact to Branch Manager of PNB to filed the charge dispute form but they clearly deny and said they don't have charge dispute service in their branch.
I request you to look into this matter and credit the said amount in my bank account.

+2 photos

Mar 1, 2021

Complaint marked as Resolved

Actually I contacted to Amazon senior representative, I called them 4-5 times. After 20 days, finally I get my refund.

Punjab National Bank [PNB] customer support has been notified about the posted complaint.

Feb 24, 2021

Updated by gaurav saini ji It's urgent...please solved my matter as soon as possible

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A

Amznseller

Feb 25, 2021

Dear Gaurav saini ji

Kindly contact us for more details.

Thanks
Amazon seller
+91-[protected]

gaurav saini ji's [Complaint's author] reply, Feb 25, 2021

kindly provide me your contact no.

Amznseller's reply, Feb 25, 2021

8604626374

gaurav saini ji's [Complaint's author] reply, Feb 25, 2021

You can also call me - 8053004294

gaurav saini ji's [Complaint's author] reply, Feb 26, 2021

This person is doing frauds. He called me and show as a amazon representative. So please be aware of him.

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I had ordered 4 items jo meine return kr diya hai uske bad v aj 2 hafte se I didn't receive my refunds amazon wale bol re bj diya hai Bank wale bol re kuch ni ho sakta

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I ordered goods and paid online from Spencer on 25th jan which got cancelled the same day from there side.I applied for refund from them which is initiated and refunded by them per the mail.
It's been more than 25days, my acct is not credited yet.Here I disclose the proof of transaction from their end(Spencers).
Razorpay has also approved that the refund is made but my bank is not reflecting the transaction.
I had contact PNB branch and customer care. No proper response and my problem not yet resolve.The bank says there is no charge dispute facility.They are not helping me in any way
Please resolve my issue.
Bank reference No- 30004610301025239524145

+1 photos

Feb 25, 2021

Complaint marked as Resolved

Thankyou soo much for your help.Not even 24hrs since I made complaint and my issue is resolved.

Punjab National Bank [PNB] customer support has been notified about the posted complaint.

Feb 24, 2021

Updated by Priyankajais Not yet resolved

Feb 24, 2021

Updated by Priyankajais Please Do not mark it as resolved without solving it..

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I had ordered the product from Amazon on 16 February 2021 . The price of the product was 1199 rupees. The order ID is[protected]. I have not received the refund still in my bank account and the reference ID which I got from Amazon is 30005110471047208882555.

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Mere account me pesa credit nhi hua hai abhi sir Punjab national bank mi taraf se nahi meri koi complent darj nhi kr rhe hai or nahi charge dispute form fill bhi nhi kr rhe hai sir morning se call kr rha hu online [protected] pr sir mere pass refund reference no. Hai h Sara data hai reference no. 30005110401040213704687, 30005110401040213704687, 30005110401040213704687

+5 photos

Feb 25, 2021

Complaint marked as Resolved

9568523362.

Punjab National Bank [PNB] customer support has been notified about the posted complaint.

Feb 24, 2021

Updated by Deborah kumar Not credit my refund balance by Punjab national bank. मेरा अभी तक refund वापिस नहीं हुआ है 15 तारिक को और 17/02/2021 को अमेज़ॉन से रिफंड क्रेडिट हो चुका है पर पंजाब नेशनल बैंक से बैलेंस क्रेडिट नहीं हुआ है सर नाही बात कर रहे है और नाही कम्प्लेंट ले रहे हैं काफी बार कॉल किया मेरे पास फुल डेटा है
This is to confirm that refund for amount 385.00
355.00
299.00 has been successfully processed on[protected]
[protected]
[protected] and the amount should reflect in your account by now.

Refund Reference # 30005110401040213704687
30005110401040213704687
30005110401040213704687 plz sir my balance credit me my in account

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Address: Talheri buzurge saharanpur u. p. 247554

R/sir
my name is nitin kumar

I bought a product on date 4 feb 2021.
product name oppo reno 5 pro 5G. with order OD[protected]
I have cancelled this ordered on date 8 feb 2021 because. the product not dilivered to me till maximum period has given by flipcart.
refunded amount initiated by flipcart with bank reference no.P2102061148017526214966 07 feb 2021.but money not credited in my account no. [protected]
my mo no. [protected]
pls solv my problams. thanks

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My name is (yash) and I had ordered (zinq 200000mah li-polymer power bank with 18w pdand qc 3.0 quick charge z20kp(black)) of RS.649 Amount(zinq 200000mah li-polymer power bank with 18w pdand qc 3.0 quick charge z20kp(black) ) in Amazon on[protected] I didnot get order then on[protected]
Amazon initiated the amount to my card but I still didn't get the money. Amazon sent this reference number
(30005110261026224388759) and told me to fill charge dispute form but PNB Bank doesn't have such policy. So
please kindly respond to this complaint it's very urgent. My card number is ([protected])
thankyou

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I have ordered a product VIVOY91 on 09/02/2021 and the price of product was 9500 rupees.this is the order I'd[protected] and the date of initiation of refund from Amazon was same i.e 09/02/2021. Still my refund has not received. And refund refrence number given by Amazon is 30005110401040123071995

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Address: 52A/26 JAWAHAR NAGAR ,ROHTAK

I have ordered a product from flipkart on 15th Jan 2021 but the product is damaged so i have complaint so the flipkart changed my product on 23rd Jan 2021 . But the product i received is again not working properly so have complaint for return the product .so the product i have returned but i don't get my refund back reguarding this order id - OD[protected] The coustmer care give me reference id - 17203011029104362676812 The refund amount is 2449 But its not reflect in my account.
But the seller say it has been credited in my account on 14th Feb 2021
But i have not received
Please resolve this problem

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I had ordered from Amazon on[protected] worth rs 29999/- which i successfully cancelled on[protected] amd sincei had paid with debit card, the amount was supposed to be credited by[protected] in my bank account but didn't happened till today. I contacted Amazon team which replied me back with reference number stating they have successfully initiated the refund process on[protected]

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Address: Lodhi mohalla mania

I need my refund and i want to dispute raise against refund

Feb 27, 2021

Complaint marked as Resolved

I need my refund for reference number 2102181309193141564

Punjab National Bank [PNB] customer support has been notified about the posted complaint.

Feb 26, 2021

Updated by Ritik bansal470 I need my refund from reference id[protected]

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Address: 110/103,JAWAHAR NAGAR, KANPUR.

I purchased oppo a31 Rs10990 from amazon on 16/2/21 and done full payment by debit card but I cancelled the order on 16 feb 2021 due to some reasons and refund was initiated by amazon on the same day. It should have reflected in my account by now but it's not been credited yet, now amazon is saying that refund has been send to bank. So contact customer service and file charge dispute they had given me a no. Refund reference #30005110471047118372986

But customer service is saying they can file nothing like charge dispute and can only check if money came to your account or not. Same behaviour by PNB branch also. Dont know what to do. I desperately request you to transfer the amount of rs 10990 in my account today, I really need the amount for urgent fees submission. Below attached photo is the IMG of msg from Amazon customer service of the refund reference number.

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Address: Near knowledge point school pass gangapur city

Transaction date/[protected]
Transaction amount 799rs.
Disputed amount 799rs.
Merchant name :- amazon India
Refund reference no.
30005110231023213801246
Category online shopping

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I had returned an order on amazon and the company had initiated refund for the said order vide REFUND REFERENCE NUMBER 30005110291029093989859 on 10th February 2021 and as per the company’s policy the refund should be credited in my account bearing account number [protected] by 15th february but today it is 23 february and the amount has not been credited till date. The screenshots of email is attached alongwith it

+2 photos

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A

Anandsir

Mar 1, 2021

Dear Sir!
Refund successfully credit in my account on[protected].
Thanks 😊 all of you.

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On[protected], I ordered the product from Amazon for Rs. 1442 and cancelled the same product on the same day.
Payment was partially from the debit card(688rs) of PNB bank and amazon pay balance(754rs).
Amazon already credited the amount of amazon pay balance(754rs) and to my bank account on[protected]rs) but the amount is not credited in my pnb bank account till now.

it has been very long time.

Order id:[protected]
RRN: 30005110371037232924508

+1 photos

Mar 2, 2021

Complaint marked as Resolved

I did report on national consumer forum 2 days ago. May be that is the reason for refunding. Thank u for your support.

Punjab National Bank [PNB] customer support has been notified about the posted complaint.

Feb 27, 2021

Updated by vaibhav16021998 Till now no solution of my issue.

I am very much frustrated with PNB BANK service.

It has veen 23 days but problem is not solved till now. What kind of service u are having...just very dissapointed.

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Dear Consumer court,
Please help me,
I returned a product to Amazon, on 30 Jan 2021.Order no:[protected]
After that Amazon started making stories, your refund is initiated 1 Feb 2021
Amazon provided me reference number or transaction I'd which is:- 30005110251025162901666
Amazon said me to contact my bank while providing this refference number why I have not received payment till now
Anyways I contacted my bank and provided this reference number to PNB but they are not doing anything and not replying to my mails
Consumer court, please help me to give my money Rs 9049 from PNB or Amazon, they are making a fraud with me.
Thanks

+2 photos

Feb 26, 2021

Complaint marked as Resolved

Thank u so much consumer court I have received my refund in just 2 days Thank a lot

Punjab National Bank [PNB] customer support has been notified about the posted complaint.

Feb 23, 2021

Updated by nazimhashmi Dear Consumer court,
Please help me,
I returned a product to Amazon, on 30 Jan 2021.Order no:[protected]
After that Amazon started making stories, your refund is initiated 1 Feb 2021
Amazon provided me reference number or transaction I'd which is:- 30005110251025162901666
Amazon said me to contact my bank while providing this refference number why I have not received payment till now
Anyways I contacted my bank and provided this reference number to PNB but they are not doing anything and not replying to my mails
Consumer court, please help me to give my money Rs 9049 from PNB or Amazon, they are making a froud with me.
Thanks

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Sir
I have returned a "boAt Rockerz 255 Mic(Raging Red)" on 8 feb 2021.Refund was to be recieved before 14 feb 2021.But I have not recieved my refund.
Amazon initiated the refund on 9 feb 2021 and it was expected to come on 14 feb 2021.
Amazon gave me the reference id # 30005110301030203042231
but the Punjab National Bank [PNB] bank has still not credited my money.

This is urgent please help me as soon as possible

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I had placed an prepaid order on AMAZON of worth ₹639, which i cancelled on next day after that they initiated my refund with reference no. 30005110401040092911916 on 11/02/2020 but 12 days already has been passed but still refund has not been credited to my bank account.

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Sir my name abhilash kumar and my acc no-: [protected]
amazon initate my refund and give me refund refrence no
300005110341034194357022 but amount is still not credit to my
account .please provide my refund as soon as possible.

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Address: D/3/121 SURENDER COLONY PART 1, JHARODA MAJAR BURARI

Flipkart sand a refund but not show in my account pnb bank .
My name is-Nitesh Kumar
Account number-[protected]
IFSC code- PUNB0498800
Date of birth-10/03/1998

+4 photos

Feb 24, 2021

Complaint marked as Resolved

[email protected]

Punjab National Bank [PNB] customer support has been notified about the posted complaint.

Feb 24, 2021

Updated by kumarnites [protected]@flipkart.com

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