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Punjab Roadways Complaints & Reviews

www.punjabroadways.gov.in

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Updated: Jun 6, 2024

Complaints 587

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36

Unresolved

551

Bad 😕 It seems that Punjab Roadways has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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Punjab Roadways

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Conducter's behaviour very rudely & abusing with passenger

Conductor charging money to women and harassment

Cancer patient charged fare

Most useful reviews

Denial of free ticket for a female passenger on basis of basis of aadhar card photo in mobile phone.

Inappropriate Behaviour of conductor

Irresponsibility and deriliction by driver of bus no. PB 65 ATZ 2919

Denial of free ticket for a female passenger on basis of basis of aadhar card photo in mobile phone.

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conductor rude behaviour

Punjab Roadways reviews & complaints page 27

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Address: 143001

I booked the ticket for delhi to amritsar for[protected] against order no.[protected] and ticket pnr no is[protected] and i booked this ticket from the paytm and paytm ticket id is oe6nra. Its almost one year pass but i did not get refund for it last time when i booked the ticket i got the refund for my ticket almost after 8 months after registering complaint against them. I also booked ticket in month of july but bus got cancelled and...

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Address: 171102

Myself satosh vishrojwar was travelling from chadigarh to delhi by bus no. Pb 12 y 1630 on dated may 28, 2016 (Seat no. 35). During the journey bus stopped at devine star dhabha, nh1, nilokheri, haryana. Whrn i came back from breakfast, i found out that my lap top was stolen from my bag kept on overhead carrier. Another lap top was also stolen frim a girl's bag (Seat no.33).

I am registering my complaint herewith for you to...

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Address: Samba, Jammu and Kashmir

Resp. Sir,
Request is today on 25.05.2016, when bus no:- pb 12 j-8105 was travelling from samba (J&k) to chandigarh, conductor of the bus was not stopping the bus at samba, when i tried to push the door, conductors hand got injured which was not completely my mistake, in reaction he abused me many times, & his behavior was not digestible to me, i request you to take some immediate & strict action against conductor, & its for your...

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Address: 144001

This is being put in your kind attention that on dated[protected] at 18:30hous (Approx), being a passenger i asked for a ticket from jalandhar to kartarpur, they (Conductor and driver) refused and said it will depart only for amritsar, i agitate for my right and forcefully demand for ticket. After bus depart conductor came to my seat and said "tu taur dikha raha hai mujhe main tarn taran depot se hu" his eyes and way of talking hurt anyone...

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Address: Faridkot, Punjab, 151203

Website: www.cosumercomplaints.in_punjab roadways

Respected sir

We are traveling in punjab roadway bus faridkot to amritsar on dated[protected], we are belong to freedom fighter family that day we are traveling with vidya wanti widow of late s laxman singh (Freedom fighter) vidya wanti is pass holder but your conductor cut ticket her attended and his language to bad and rude, i think like this behavior conductor not good for punjab roadways
Sir i request you immediately...

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Address: Amritsar, Punjab, 143001

Website: www.punbusonline.com

Nobody picks phones on bus stands & online portal not user friendly to track bus service. i am trying since many days to contact amritsar bus stand @[protected] but nobody picks the call. moreover website of punjab roadways doesn't provides any data/details of buses.this is pathetic. Also buses data not available on given website http://www.punbusonline.com/. When we search, it always shows, "no search found"....

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Address: Jalandhar, Punjab

I am a student ..mai roj nawanshahr se jalandhar jati I am a student ..mai roj nawanshahr se jalandhar jati hu..hamara pass jaldhar se kahma tak bnta hai..aur 213 RS/- ka banta hai ...aaj Maine bus pass renew krvana tha ..par Punjab roadways jaladhar depot-1 me Jo pass banate hai unhone mere se 220 RS/- liye ... jab mene kaha ki aap jayda paise kyu le rhe ho toh unhone kaha ki hamara kharcha pani hai.pichli bar bi ese hi kiya tha...aur jab...

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Address: 176001

Dear concern

I have waited from 5:05am at bus stand Chetru, your bus passed at 5:40, but your driver does not stopped the bus (Three passenger were waiting at that time)

Due to this i have missed next bus

Previously, i have complained regarding the misbehavior of your same route bus driver, but no action has been taken by you

Kindly take some action to improve passenger strength...

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Address: Patiala, Punjab, 147201

The bus number pb04s 7402 jagraon depot had reached the jagraon at nearly 5.15 p.m and depart their from around 5.40 p..M when people asked them to be little quick as they hadn't informed anybody in the bus that their have to be such delay in jagraon the conductor abused him badly and asked me never to travel in government bus and asked i[censored] have to be in.time then u must travel in private bus instead of government buses.I am tax paying person...

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Address: Sri Ganganagar, Rajasthan, 335701

Sir we have a complaint regarding your bus which is running from raisinghnagar at 4.40 am on dated 15/03/2016 sir i have seen some suspicious activity in your bus early in the morning .driver and conductor having fun with a lady in bus.so sir please tale action againest them and clean your raputation in raisinghnagar rajasthan.
Thanking you...

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Address: Hoshiarpur, Punjab, 146001

TO,
The General Manager, DATE: Feb 20, 2016
Punjab Roadways, /Punbus
Batala, PUNJAB
SUB: Reminder 1:-Regarding the misbehavior of conductor & staff.( Bus No.9513, Conductor: P222, Chd to Batala)
Dear Sir,
Reference my letter dt 20th Feb above noted detail I would like to remind regarding my complaint sent to you but no action has been taken yet.
I am a working professional & working as Punjab...

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Address: 151501

I catch bus pb31h 9547 at 3:40pm from Bareta to jakhal on19-dec-2015..they give me jakhal ticket but take the bus to moonak (via bullrian )by saying that he going to late.and not any road to jakhal in this side..actually he was telling lie .when all passenger request him for jakhal..he used ugly language.. That reason we all passenger miss our train..we request u to take strong action against driver & conducter...

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Address: Jalandhar, Punjab, 144039

Website: punjabroadways.com

My name is jaspreet singh . i have a monthly bus pass . when i come to bus stand jalandhar nd want to get seat then conductors miss behave with us . here i put us coz its not about me its with all pass holders . i want to say respected officers of punjab roadways i[censored]r childrens also treated same like us then what u want to put action . so tell me about it . i want feedback . today i came from bus jalandhar to nkodar . bus start from...

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Address: Rupnagar, Punjab, 140101

Hello I am Dr Rana. Today I came from delhi, reached Chandigarh by 11:30pm. I enquired about bus for Morinda, they told bus is available at 2:00am but he is not ready to drop me Morinda. He is telling bus will go from bypass, and reason is "Passanger for Amritsar will disappoint". Now what is another substitute for me? Which transport will serve for Morinda? What action you will take? Bus no. PB 02 BF 9728. [protected]@gmail.com...

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Address: Muktsar, Punjab

Website: www.punbusonline.com

Hello sir i will complaint that punjab roadways my daughter has suffring from cancer civil surgeon got me a free tickets for the cancer patient but bus conductor (bus number-PB-30-E-9108 MUKTSAR TO BATHINDA 8.30 AM) has not accept my cancer coupans i am very poor please help me my contact[protected] jyoti bhatia...

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I would like to inform that today morning I board pun bus from makerian to dasuha... And when I was in bus conductor came I ask him to give 1 ticket for dasuha at that time conductor misbehaved and started abusing me. And said i[censored] want to go dasuha then u have to pay for Jalandhar.. It's was such a ridiculous that the govt staff dnt knw how to behave nd Tom with passengers ... He abused me very much but I didn't replied nd Paid money for...

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Hello Sir, I am Navjeet Kaur from ropar and working as a chemical Engineer in industrial area phase 2 Chandigarh.I made my daily bus pass.Today I am sending this mail regarding your Punjab roadways bus drivers and conductors.Daily morning around 7 am - 8 am Punjab roadways bus drivers cant’s stop their buses on Ropar bus stand and told us next bus is coming.sometimes buses are empty and they closes the bus doors also.so working people...

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Respected sir I am dheeraj singh from shri muktsar shahib sir today I am standing on musksar by pas at 2:15 mint your bus no 9878 derive name santokh singh driver no cd 19 from moga deepu come on 2:20 mint and not stop bus on bypass I gave him hand and than hi stop some ahead of bypass I run for bus than hi gave a full race and run bus sir u give him bus for took passanger from bus stop but sorry to say that santokh singh think bus is his...

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Address: Jalandhar, Punjab

sir, I have seen a video in which Punjab roadways conductor do a ridiculous behavior with driver. Mistake can be done from any person but it doesn't mean you will beat any person ..it is against the law..the bus no. was PB 65 L 3627. Please Ask the conductor for the same...it is serious matter about the humanity..please atleast ask him once......

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Address: Shahid Bhagat Singh Nagar, Punjab

I am daily passanger of Punjab Roadways Bus Nawanshahr Depot. I visited in punjab roadwys bus Nawanshahr Depot whose route is Haripur to Nawanshar through Ropar and Balachaur . This bus reaches at 8-15 am at balachaur and after this moves for Nawanshahr. But oftenly the driver and conductor miss the route balachaur to Nawanshahr and went to back ropar Haripur. Beacuse of this many passangers suffering for this. My phone no. is [protected]...

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