Purple Optics — poor service

Address: Chennai, Tamil Nadu, 600002

Just visited your optical in thousand light. My mom bought a spectacle on 4-aug. Not even a month the frame is damaged. And often hair s getting caught with the frame. I took this to thousand light branch they refused to service the frame. Why you are providing such a bad quality frame? Do i need to buy another frame? Please give some recommendation.
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i ordered at oragadam no 333 on[protected] purchesed at redhills, the spec is, giveing dull vition.i enquried about the same in redhills branch, they repled that it was the same power is provided like your old glass.but my old glass is very good still. i retured the new spec to redhills branch pls do the needful to me thanking you [protected]

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    Purple Optics Address
    210/1, Anna Salai, Thousand Lights, Chennai, Tamil Nadu, India - 600006
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