| Address: Chennai, Tamil Nadu, 600096 | | Website: www.purpleoptics.com |
Dear team,
My name is vishal, i reside in perungudi chennai.
I have purchased an optical glass frame from purple optics, perungudi, amounting to 11, 500 rs. Within 7-8 months o[censored]sage, the paint of frame started peeling off, i informed purple optics regarding this and on 19th of may, mr. Babu from ho informed to meet their sales person (Whom i believe was the perungudi shop owner) after following for 2-3 weeks. After meeting the salesperson in perungudi purple optics shop, he said this is a case of a scratch or rubbing while handling while handling the glass, as he was prepared to say this just within seconds of looking at me in the shop.
As i am using glasses for 15 years now and my daily activities are articulated enough to take precautions, and i am cautious enough for glasses as a daily necessity for work.
I would really like purple optics to look into this matter, and i expect a reimbursement of the frame amount or a suitable replacement for a customer who is really feeling duped now.
Bill number - 5443
Order no. - 4448
E-mail id - vishal. [protected]@gmail.com
Cont. No. - [protected]
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