[Resolved] Purplle.com — Money not refunded

Sangha0307

from Bengaluru, Karnataka

Jun 4, 2017

Address: Bangalore, Karnataka, 560037

Website: Purplle.com

I ordered 4 items, out of which, 2 items were fine, 1 item had already expired and the other was about to get expired in 10 months. I returned those items almost a month back, still I have not received my money back. I called customer care many times, but it was of no use. They promised me many times that they will call me back and connect me with their supervisor. My order number is 1862146.

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Jul 9, 2017

Complaint marked as Resolved

Purplle.com customer support has been notified about the posted complaint.

Verified Support

Jun 05, 2017

Purplle.com Customer Care's response Dear Sanghamitra Chakraborty,

Apologies for all the inconvenience caused to you.

As we trace your order, we have initiated the refund from our end today. It requires 7 to 10 working days for the same to reflect in your account from the payment gateway's end from where you made the payment.

Regards,
Team Purplle.