[Resolved] Purplle.com — Order No. # [protected] Faces go Chic Lip Gloss Mochaccino 06 (7.5ml)

Jennifer Joseph

from Delhi, Delhi

Jul 6, 2017

Address: Pune, Maharashtra, 411053

Website: Purplle.com

Order No. # [protected] – Faces go Chic Lip Gloss Mochaccino 06 (7.5ml)

I would like to return this Product which I received today as it does not match the color I expected and was looking like it’s a used Product.
Kindly have this collected from me on Monday – 10th July 17 & exchange it with FACES Go Chic Lip gloss Apricot Fizz 02 (7.5 ml)

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Aug 6, 2017

Complaint marked as Resolved

Purplle.com customer support has been notified about the posted complaint.

Verified Support

Jul 06, 2017

Purplle.com Customer Care's response Our apologies for the inconvenience caused. Please help us with 2 to 3 clear images of the product received against order [protected]. We will intimate our relevant teams about it and certainly help you.

Unfortunately, our updated system does not allow us to modify any orders hence we will not be able to provide you the replacement.

Kindly forward us the images so that we can assist you further.

Verified Support

Jul 06, 2017

Updated by Jennifer Joseph please find the attached,
ok i do not want a replacement but kindly return my money which i paid as i really did not expect this product and this colour, this colour doesnt match the colour shown on website.

Please have the right colour updated on website and do not misguide the customers.