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This is looking to confirm my anxiety that Qatar may be able to fly planes but their accounting leaves a lot to be desired...they have double charged me and in-spitetave of assurances they have not got back to me yet
i did get the refund back - thanks. wondering if this can be marked closed.
Sreerag Venugopal's reply, Jun 15, 2022
Sir could you please help me, I’m facing the same issue with Qatar airways.
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+91 79 3004 2000
+91 79 3061 6000
28, Barakhamba Road, Connaught Place,, New Delhi, Delhi, India - 110001
The complaint looks incomplete without the included evidences.
Indirectly, the visitor of this private edition can conclude that the transaction of Rs. 20654.00
of October 10, 2021 appeared in the bank account of the customer, not in the text of PNR or of the Qatar airways ticket.
The user of the banking services can address the complaint on refund due to unauthorized transaction for the period of time not later than 13 (or 24 months) from the date of the unauthorized transaction, depending upon the location (country) of the bank, where the unauthorized transaction was effected, to the customer's bank.
The sum of the unauthorized transaction has to be refunded by the bank not later than within 7 days in any country without additional questions, until the manager of the bank gives the well found reason on the validity of the transaction to the customer within 7 days.
The continuation of the disputes can be filled by the unsatisfied customer, subject to the rules, in the complaint, addressed towards the banking supervisory authority (Reserve bank of India), to the customers court or to the nearest court, upon the choice of the customer.