Quotex — Cut the tread amt but didn't add the profit on profited tread

Tread for
+ CHF/JPY (OTC) 91%

Tread I'd : a00ae55a-6ce1-4012-a2f6-408d43d76c44

Tread I'd :
af4a3101-5bbe-4e80-8bb4-55aa2982c57b

Tread I'd :
a00ae55a-6ce1-4012-a2f6-408d43d76c44

Up tread

Opening quote:

162.963

Opning time
[protected]:49:52

Closing Time:
[protected]:51:00

Duration: 00:01:08

Tread mead in 3 orders
Following amt ducted
Tread Amt : ↑ 3, 080 rs
↑ 3, 080 rs, ↑ 3, 080 rs

Tread close in profit position

the trade is profitable but investment deducted from the balance - no profit
opening position 162.963 set at the time[protected]:49:52 the trade was opened for up position

I am attaching the screenshot shot of the profited tread
And the all other treads details screenshot

Total amt tread 9240/-
Profit should I received 17648/-

Resolved the issue made by the system
Kindly check the glitch
Please make a refund as soon as possible In same
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