Rajasthan State Road Transport Corporation [rsrtc] — Amount deducted but ticket not booked.

I was booking a ticket from Ajmer to Jaipur on RSRTC website and made payment through PAYTM. When I returned to the booking page it did not load and there was no ticket. I did not receive any message or mail containing my ticket. I am attaching my transaction screenshot. I want the amount refunded.
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Rajasthan State Road Transport Corporation [RSRTC] customer support has been notified about the posted complaint.
 
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12. 2. 2022 ki tekit cencall ki thi refand nahi aaya hai refand muklo sir

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    Rajasthan State Road Transport Corporation [RSRTC] Phone
    +91 14 1237 3044
    +91 95 4945 6745
    +91 74 1206 9769
    Rajasthan State Road Transport Corporation [RSRTC] Address
    Parivahan Marg, Chaumu House, Jaipur, Rajasthan, India - 302001
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