[Resolved] Razorpay — I have paid to razorpay but didn't get service

[Resolved] Razorpay — I have paid to razorpay but didn't get service

K Ksammy98 Feb 27, 2021

Ticket no :5060815 Razorpay team I have decide I gonna make complaint in cyber cell against The Shopper App website and as well Razorpay team because Razorpay team was also part of scammer . Your team didn't reply me in my email about 2 weeks .When I ask team Razorpay for my refund they didn't help me. Now I will complaint against you and write in every social media never use Razorpay gateway in any platform. Then your team will learn in future why play with innocent people.Its best way for team Razorpay to learn lesson from this way. Hope Razorpay team will respond me as soon as possible Was this information helpful? No (0) Yes (0)
Aug 9, 2021 Complaint marked as Resolved Razorpay customer support has been notified about the posted complaint.
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Razorpay Customer Care

from Delhi, Delhi

Mar 1, 2021

Verified Support

Hi Wasim,

We're truly sorry to see you in this situation. Please be assured that we are trying our best to increase awareness to curb such frauds. We would advise you to file an official complaint with https://cybercrime.gov.in/. Additionally, we suggest you remove any sensitive information containing your personal details to avoid or prevent further misuse.

Best,
Team Razorpay