[Resolved]  Razorpay — Product shoulder wallet or bag from doomonline.

Website: Doomonline

We had placed an orde on doomonline for a wallet bag worth Rs 799 for which we have received payment successful email on Feb 24, 2021 but no other tracking information or email nor delivery of the product. Kindly refund the cash back or need the product without furthur delay.
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Aug 7, 2021
Complaint marked as Resolved 
Razorpay customer support has been notified about the posted complaint.
 
2 Comments

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Hi VIndhya,

I understand your situation here. Please be assured that I have raised a request on your behalf with ticket ID [5152526]. Also, a dispute has been created and we are getting this checked with the merchant. Please allow us some time, an update will be provided to you shortly.

Regards,
Anas
Hi Vindhya,

I understand your situation here. Please be assured that I have raised a request on your behalf with ticket ID [5152526]. Also, a dispute has been created and we are getting this checked with the merchant. Please allow us some time, an update will be provided to you shortly.

Regards,
Anas

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