[Resolved]  Razorpay — Razorpay amount deducted - irctc ticket not booked

Hi Razorpay Team,
I attempted to book a ticket through IRCTC mobile app using Razorpay netbanking payment option
The amount (i.e Rs 1911.30) got deducted from my bank account and credited to your account. However, the amount was not received by IRCTC which resulted in failure of ticket booking
Transaction ids for your reference
Bank to Razorpay Transaction ID: Nsqg98tDLMFTk7
IRCTC Transaction Id : [protected]
Kindly look into this issue & refund the amount
Thanks
Rajesh A
Was this information helpful?
No (0)
Yes (0)
May 5, 2024
Complaint marked as Resolved 
amount refunded
Razorpay customer support has been notified about the posted complaint.
 
Add a Comment

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Razorpay
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    56%
    Complaints
    3548
    Pending
    176
    Resolved
    1904
    Razorpay Address
    Ground & 1st Floor, SJR Cyber, Laskar Hosur Road, Bengaluru, Karnataka, India - 560030
    View all Razorpay contact information