[Resolved] Razorpay — razorpay money deducted from bank account but ticket not booked - irctc

[Resolved] Razorpay — razorpay money deducted from bank account but ticket not booked - irctc - razorpay

M Mahiyo8 from Savantvadi, Maharashtra Feb 18, 2018

Hi, Today, i booked the ticket from using razorpay via upi but ticket didn't got booked but money was deducted from the bank account. I had booked a railway ticket in irctc mobile app using razorpay upi. The money is deducted from my account but ticket is not booked and also not listed in refund list of irctc showing payment not settled, but my money is deducted from by bank. Please refund my money. My email id is [protected]@gmail.com How shall i send you transaction id? Was this information helpful? No (0) Yes (0)
Mar 22, 2018 Complaint marked as Resolved Feb 19, 2018 Updated by Mahiyo8 Can you please respond?? Verified Support Feb 19, 2018 Razorpay Customer Care's response Hey Mahendra, We have sent you a mail, kindly revert and follow the mail thread for further updates. Thanks and Regards, Team Razorpay
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Comments

meksico

from Bengaluru, Karnataka

Feb 21, 2018

With reference to the above informing that while booking an railway ticket in irtc app the amount needed to pay got debited from my bank account but it showing as failed transaction in irtc app through razor pay payment gateway

so request you to solve the problem immediately and recredit the same to our account

Tamilvmt

from Chennai, Tamil Nadu

Mar 4, 2018

Hi,

Today, i booked the ticket from using razorpay via upi but ticket didn't got booked but money was deducted from the bank account.

I had booked a railway ticket in irctc mobile app using razorpay upi. The money is deducted from my account but ticket is not booked and also not listed in refund list of irctc showing payment not settled, but my money is deducted from by bank. Please refund my money.

My email id is [protected]@gmail.com

my transaction id is HDF58B4C963897F40FDAEDE62A13CF40458

Tamilvmt's reply, Mar 4, 2018

can you please resp[ond???

Gaurav kulshreshtta

from Meerut, Uttar Pradesh

Jun 6, 2018

Razorpay IRCTC ticket not booked but balance debited pls help
Dear SBI UPI User, your account is debited INR 599.6 on Date[protected]:21:20 PM by UPI Ref No[protected].Download YONO @ www.yonosbi.com

Gaurav kulshreshtta's reply, Jun 6, 2018

[email protected] mail id

Razorpay Customer Care's response, Jun 7, 2018

Verified Support

Hey Gaurav,

We checked the transaction with UPI reference no. 815636646479 and confirm that a refund against the same has been processed from our end on 6th June. For further details on the refund, kindly drop us a mail to [email protected] and we will be glad to assist you.

Thanks and regards,
Team Razorpay