[Resolved] Razorpay — red mi 5a mobile

39760

from Mumbai, Maharashtra

Mar 21, 2018

Address: Panchkula, Haryana, 134102

Website: Razoepay

Sir i have booked mobile red mi 5a on 16 march and pay through my axis bank credit card. My order no is 2841 and i have already paid rs. 4949 rs for this mobile. After order confirmation mail has been recieved to me from razorpay. But there is no response from shop huge till now. I have send so many message and mail regarding this compalaint but there is no response till now. So pls sir look into the matter and pls refund my money.

Regards,
Rajender sharma

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Complaint marked as Resolved

Razorpay customer care service did everything in their power to resolve this complaint. All attempts to contact the complaint author have failed. Therefore, this complaint has been annulled and must not be considered where company image and it's services are concerned.

Mar 21, 2018

Updated by 39760 Sir I have booked Mobile Red mi 5A on 16 March and pay through my axis bank credit card. I have paid rs. 4949 rs for this mobile. But there is no response from Shop huge till now.I have send so many message and mail regarding this compalaint but there is no response till now.So pls sir look into the matter.

Verified Support

Mar 22, 2018

Razorpay Customer Care's response Hi,

We checked this and see that the payment is successful at our end . If you have not recieved the service or product please contact the merchant. For filing a dispute against this transaction you could write to us [protected]@razorpay.com

Best Regards,
Team Razorpay

Mar 24, 2018

Updated by 39760 There is no response from bank. Pls refund my money

Verified Support

Mar 28, 2018

Razorpay Customer Care's response Hi,

As conveyed, this is a successful payment at our end. Please contact the merchant for any service/refund related queries.

Thanks and Regards,
Team Razorpay