Rc Transfer — RC transfer

I paid around 2900 in oct 2018 for RC transfer for my car and its been 2 years still the work is not completed.The team is not at all proactive and they will respond only if I ask for update. If I leave asking for update for 6 months they wont provide the update proactively .I am feeling like someone is sucking my blood and I dont have any no numbers to contact.

Please. Please some one please close this task ASAP. Neither RC transfer ship is happening..its been 2 years