To whomsoever it may concern
Dated: 11/10/2019
Time: 1255 hrs
It is sad to submit that on 07th of october 2019, i had bought a pair of shoes of red tape from one of your outlets, scf – 55, urban estate-ii, hisar, haryana. At the time of selling the shoes, mr. Vikas gupta assured that any stitch/ sole/ leather problem comes in 90 days, money would be refunded immediately. On 9th october in the evening, i happened to see my left shoe leather had been separated and was shocked to understand whether i am wearing a leather shoe or any local company’s shoes. It’s been more than 25 years i am wearing leather shoes of companies like bata, hush puppies, woodland but not seen leather like this. Any how i visited your company’s outlet, from where shoes were purchased, and happened to meet one of the executives of mr. Gupta. There he gave mr. Gupta’s mobile number and i happened to talk to him. The response i got was unexpected, where he started counting rules and regulations of renowned red tape company. Before selling he made false commitments. If mr. Gupta can count clauses, i being a citizen of india has all the rights to take my case in the light of law, where i would be taking stand that in 2 days leather got separated from one point which is unbelievable. If the matter went unresolved, it would be taken up in the newspapers as well. Mr. Gupta went rude yesterday and it is a clear case defamation by red tape company/ in person
Warm regards
Harshdev singh gill
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