Red Tape — Replaced order not received

Website: Redtape.com

I ordered red tape shoes on 7 th feb on red tape official web site and 9th Feb I order to replace the shoes due to size issue. Yet no further communication on replacement and even customer care is not responding to request or calls. It's been 10 days now. Please help.
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hey trupti have same issu did your problem solv??

if yes no please mssg me on [protected]

i had same issu im thinking to take legal action

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