| Address: Jalgaon, Maharashtra, 425001 | | Website: rediffshopping.com |
Respected sir
As i was got product delivered on 11th feb and on 12th feb I was requested for return and after completing the return request the computerised response is "THE CUSTOMER SERVICE representative WILL CONTACT YOU IN NEXT 24 HOURS " but I didn't got any call from customer service till 15th feb and on 15th fed I was download the rediffshopping app from playstore and again file return request on app and now the customer representative call me on 25th Feb and telling me that they send me mail on 12th feb and I have to reply on same to them means on 12th feb
But I tell him that on placing return request you are showing customer care will call you in 24 hours and now you are saying that I have to reply mail.
I didn't checked mail because I was waiting for call.
Now they told me return they are taking in 48 hours only.
What I think that they send me duplicate earphones and thats why they talking different .
I want only pick the product and give me my money back.
And dont send duplicate product and don't do fraud with consumers.
Regards
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