Rediff Online Shopping — Anita Pankaj - No good service

Address: Bangalore, Karnataka

Anita, Pankaj Very Poor service for this person by name Anita, Pankaj - [protected] email : [protected]@outlook.com, Product Title: special one Black forest Cake Birthday Cake-234 order number: 11708430 In spite of my repeated calls and SMS from overseas, this person Anita Pankat - failed to respond and would not give any feedback on the date and time of delivery of the said pakage ( birthday gift ). I had booked this online 3 days in advance and requested the gift to be sent in the morning hours and even after 2.30 PM there was no signs of delivery. I then called her up from overseas and she picked up and said the it will be delivered within one hour. When It was past 5.30 Pm (IST) I started to call here (From overseas) and she never picked up the call. All my calls up to 7.00 Pm went un answered. And finally the pack landed at 7.30 PM. the whole party was ruined, as they had planned a variety of events and outings, and they sat the whole day waiting / not knowing when this pack will arrive. The sorry part is that this lady does not even have the courtesy to either pick up the call, reply or even send an email reply. Very sorry that Rediff shopping have such useless and dump people on their shopping list. I would appreciate if Rediff can blacklist or take this person off the list to save on its image in future.