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Reliance Digital Complaints & Reviews

2.4
Updated: Jan 9, 2025
Complaints 4669
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2137
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Reliance Digital reviews & complaints page 10

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D
Debastuti Bharali
from Shillong, Meghalaya
Jan 22, 2023
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INSTANT DELIVERY of Laptop not processed for 1 WEEK

Address: Meghalaya

I ordered a Macbook Air M1 worth Rs. 84000 on 15th January 2023 on the Reliance Digital website for INSTANT DELIVERY (supposed delivery within 3 hours) as I'm a junior resident doctor busy in an overburdened govt hospital who needed it urgently for my thesis work. It has been 1 WHOLE WEEK since I placed the order and there has been NO RESOLUTION of the issue by Reliance Digital from their side.
Despite MULTIPLE CALLS, COMPLAINTS AND...
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A
Abdul Rayyan
Jan 18, 2023
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Received wrong Product

Order Rdf46665490 Complaint Dr02712464.
Order Placed : 16/1/23
Product Detail : Havells Aqua Plus 1.2 Black Colour .
Received Date : 18/1/23.
Product Received :Havells Aqua Plus 1.2 Blue Colour.
After Complaining To Reliance Customer Care. They Told Me Once The Product Reaches To Our Warehouse Thereafter We Will Initiate Refund For The Same. It Will Take 10 Working Days. & Our Logistic Partner Will Collect...
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K
Kishorparmar
from Surat, Gujarat
Jan 10, 2023
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Reliance digital through purchase fridge form credit with no cost emi

Address: Police Station, Mangaldeep Complex, Varachha Main Rd, opp. Varachha, Surat, Gujarat 395006

I purchased a samsung fridge cost of rs. 34408 from reliance digital located at Police Station, Mangaldeep Complex, Varachha Main Rd, opp. Varachha, Surat, Gujarat 395006 with offer of no cost emi. I made payment with my bob bank credit card and emi details and cashback informantion mention in bill also, but that payment is not converted to emi yet, i contacted regrading this to bob bank why conversion have not taken place they told me that...
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B
basanth123
from Bengaluru, Karnataka
Jan 10, 2023
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Unauthorized debit card payment from my account

I am Basanth Kumar Mahanta from Bangalore,
Yesterday[protected] morning at approx 12:00 I was trying to refund my train ticket amount
I found a customer care number on google and he guided me to install software that is QUICK SUPPORT steal my debit card credentials and purchase from Flipkart which amount is Rs.1, 39, 900 from my account. now I want a refund amount and hold this order with a catch this person who fraud me. I...
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M
Mannem Rajesh Gowd
from Gaddi Annaram, Telangana
Jan 3, 2023
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I want duplicate bill I have provided the bill tax invoice number

I brought a second hand mobile from olx he brought the mobile in reliance digital the bill was not clearly visible print was disappearing i want duplicate bill...
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D
Dhivya Arul
from Bengaluru, Karnataka
Jan 3, 2023
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Product is not delivered yet - 9 days passed after full payment

Address: Reliance Retail Limited, Reliance Digital, Plot N-28&29, Venus Nagar, 200Ft, Inner Ring Road, Kolathur, Ch - 600099

We purchased an oven on Dec 26th 2022 in Kolathur, Chennai Branch. The product was delivered on 27th, however, it was a faulty one, hence the store took the product back but didn't deliver/replaced the alternate product yet. It's been a week now. We have raised a complaint and called the store multiple times with no response....
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M
Madan_Mohan
from Bānki, Odisha
Jan 3, 2023
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AC installation charges

Tax Invoice number - DG21R[protected] Order number-RDF45937120

I got a call from [protected], and he is from installation team of Reliance Digital as per him.

My Query: When I asked about the installation charges, he said it is 1420 rupees. Please check if this price is correct. Also let me know what all things are included and excluded.
Also, when I asked about outdoor stand units, he said if I will get...
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V
virendeepika
from New Delhi, Delhi
Jan 2, 2023
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No progress after 12 days on placed order

Attached screenshot for the orders .. really i think they take care of the orders properly....
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G
gokulpandey
Dec 30, 2022
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Regarding refund issue

Hi,
Order Number: RDF45090647

I made an order from reliance digital on 16 dec 2022, the order was partially cancelled & returned [ not returned by me, it was never delivered, the delivery guy never came to my address the delivery was closed without delivering item ] by reliance digital.
(order screenshot attached).

It was a prepaid payment of RS 698. After 3 days(on 19th) I got only half the amount...
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G
gokulpandey
Dec 26, 2022
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Refund related

Order Number: RDF45090647.

i made an order from reliance digital on 16 dec 2022, the order was partially cancelled & returned by reliance digital.

it was a prepaid payment, after 3 days(on 19th) i got only half the amount as refund.
The total order value was: RS 698, but I got only RS 349 refund .

I am tired of calling & mailing customer support.
There is no response from customer...
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G
gokulpandey
Dec 26, 2022
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Refund and bad customer support

Website: www.reliancedigital.in

Order Number: RDF45090647.
i made an order from reliance digital on 16 dec 2022, the order was partially cancelled & returned by reliance digital.

it was a prepaid payment, after 3 days (on 19th) i got only half the amount returned.
The total order value was: RS 698, but I got only RS 349 refund .

I am tired of mailing customer support. There is no response from reliance digital side.
if...
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Y
yviswanath
Dec 23, 2022
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Wrong product received

Address: Chennai
Website: www.reliancedigital.in

Hi,

I ordered the "Amazon Echo Dot (4th Gen) Next generation Smart Speaker with LED Clock, White" product but I received an "Amazon Echo Dot (4th Gen)" without an LED clock.

So please replace this item with Amazon Echo Dot (4th Gen) Next generation Smart Speaker with LED Clock, White as early as possible.

Regards,
Viswanath Reddy Y...
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R
Rajeshkumar1971@
Dec 22, 2022
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Bill.with igst

Am posted in SBI at Ahmedabad and my family stay center is Mumbai.

I purchased AC and oven on 11th December from your belapur navi mumbai store with IGST bill. I have shared SBI Gujrat GST number.

Due to IGST issue, I have not received the product nor resolve the IGST bill issue whereas I have paid the money on 13th December 2022.

I think my requirement is as per Govt guidelines. But I am unable...
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J
jignesh2110
from bardoli, Gujarat
Dec 17, 2022
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Fraudest activity in Invoice at Reliance Digital store

Address: Anand Mahal Building, Beside Gail Tower Anand Mahal Main Road Adajan, Surat, Gujarat – 395009

Myself Jignesh Patel ( mob:[protected])and I had purchased a Sony Tv and sound bar from Reliance Digital (Anand Mahal Building, Beside Gail Tower Anand Mahal Main Road Adajan, Surat, Gujarat – 395009) and in that I had paid for tv and soundbar[protected]rs including emi 3 month after brand emi discount).
On that day executive told me to pay total amount offline and then told me to collect invoice after one hour which include other...
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S
Sajidsheikh2
from Mumbai, Maharashtra
Dec 16, 2022
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Pureit 8 Liters RO+UV+MF Water Purifier

I Purchased PureIT 8 Litre Water Filter from RelianceDigital on 18 Aug 2021.
This was my first and last purchase from RelDig.
Usually i buy from Amazon Only, but since return policy of RelDig was also fine so i took a risk of purchasing Pureit machine from RelDig...
Unfortunately the Machine was faulty & i complaint for Return OR replacement of PureIT.
To my Surprise RelDig started asking many Question to ignore...
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C
Chinmay1195
Dec 16, 2022
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Correction in bill

Address: Pune erandwane reliancedigital

I have purchased hp laptop on 09/03/2022.but on bill sales executive makes typing error..which eventually make me trouble to claim warranty..on bill laptop serail number is 5CD13657DX...BUT ACTUALLY THE SERIAL NUMBER IS 5CD13657DK...
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K
Kanchanaxp
Dec 11, 2022
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New Fridge Not Working

I have purchased a fridge from Reliance Digital in the month of January2022 soon after two months the fridge stopped working . The technician came and informed that the board has got complaint and they changed it . Now again the fridge is not working past two weeks and I have been calling the showroom to inform the same since past two weeks and no response from them yet . Yesterday a technician came and informed me that the compressor is...
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C
Chandranil Bhowmik
Dec 6, 2022
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Very bad staff behavior at Malda

Address: Malda

Visited Malda Reliance Digital on 06/12/2022 and ask for help but get unprofessional and very much bad replay from staff, get a bad words from him also on back....
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A
ak403602@gmail.com
Dec 5, 2022
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Faulty fridge, bad service, fridge picked up and never returned

Address: Indiranagar, Bangalore

We purchased a Kelvinator fridge in Feb 2022 from Reliance Digital Store, Indiranagar, Bangalore. By the 3rd month our fridge's cooling stopped working at random times. It automatically used to stop cooling for hours and everything inside that used to spoil.

We raised complaint and Reliance Digital send a mechanic. He replaced some part in the fridge and asked us to use a Stabiliser (At the time of purchase, we were told by...
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P
purushothamvarma
Dec 5, 2022
Apr 6, 2024
This thread was updated on Apr 6, 2024
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Reconnect AC under ResQ plan doesn't cover part replacement due to rat bite

Hi citizens,

I bought 4 Reconnect AirConditioners(1ton) from Reliance Digital for my home. I also purchased RESQ extended warranty plan for each AC to cover any malfunctions in the future. I spent around Rs.5500/- for each AC RESQ plan. Altogether I have spent more than Rs.22000/- just for RESQ plan.

Recently, one of my AC was not working so I raised a RESQ service request & finally they diagnosed that it was...
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