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Blue Star India Complaints & Reviews

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Updated: Apr 7, 2025
Complaints 682
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11
5 months old water purifier making continuous beep sound.
4
5 months old purifier not working
5
Problem with 1.2 ton Split AC, Blue star !! - Complaint number B20091501292

Blue Star India reviews & complaints(682)

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K
Koushal Jat
from Powai, Maharashtra
Apr 7, 2025
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Blue star ac not cooling

I purchased blue star ac from flipkart and company installed it by 26 February 2025 and now ac gas leaked and not cooling my ac
Blue star technician visited but not resolving any say we not any solution for this...
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A
AsrarAhmedKhan
from Hyderabad, Telangana
Apr 2, 2025
Apr 3, 2025
This thread was updated on Apr 3, 2025
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A faulty Airconditioner

Address: Blue Star India

Purchased the AC from Amazon.in (seller name: Dawntech Electronics Pvt Ltd) on March 12 2023, the AC had gas leaks 4 times in 2 years costing me Rs10, 000 plus labour charges, this with the original cost of AC being Rs 34, 000.
Recent check by the technician has revealed multiple leakages in the indoor unit.
The company should accept that the product is faulty and replace it with immediate effect....
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B
Bhavesh_solanki
from Bhiwandi, Maharashtra
Feb 18, 2025
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Address: 923 E1 & F1 building, KD Logistic Park, Lonad Village, Near All saints High School,

Unable to use Water dispenser due to cooling issue.
Blue Star India customer support has been notified about the posted complaint.
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    A
    AkhilTripathi
    from Gurugram, Haryana
    Jun 21, 2024
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    urgent: request for replacement or refund of bluestar window ac 1.5 ton

    Dear Bluestar Customer Support,

    I am writing to express my concern regarding the Bluestar Window AC 1.5 Ton (Model: WID318L) that I purchased on 24th May 2024 from Electronics Mart, Sector 11, Gurgaon, Haryana. Unfortunately, within just 20 days o[censored]sage, the air conditioner has stopped cooling effectively.

    I raised a complaint regarding this issue two days ago (19th June 2024), Ticket No: B[protected], but...
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    R
    riteshpatra7
    from Bhubaneswar, Odisha
    Jun 18, 2024
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    blue star ia318fnu

    Address: Balasore, Odisha

    The mentioned AC was bought in May, 2022 from Patra Electronics, Balasore, Odisha. AC was running smooth till 16 June, 2024. Suddenly on that day, the AC outdoor stopped working and there was a grinding kind of noise from the indoor unit. I called the official Blue Star service guy, he checked something and then asked to re-fill the refrigerant (R32). He filled the gas, but nothing happened. Now he is asking to pay him Rs 8, 000 to check...
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    S
    Sadik Jainudin Shaikh
    Jun 3, 2024
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    A humming sound from Outdoor after installation with in 3 days

    The Out door machine has been giving a pathetic sound that is annoying. It has been purchased and installed on 26/05/2024 and the next day the sound started....
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    S
    Sonam91
    from Jaipur, Rajasthan
    May 26, 2024
    May 27, 2024
    This thread was updated on May 27, 2024
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    Resolved

    AC is not working

    I have a purchase a blue star convertible 5 in 1 cooling 2023 1.5 ton 5 star split inverter air conditioner on 16.01.2024 from the online platform of Flipcart .(invoice copy enclosed)

    Since beginning the said AC was not cooling perfectly and water was draining from the indoor and outdoor unit. Accordingly i made a complaint on your portal with ticket no. B[protected] and the technician of your service provider Shyam Aircon...
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    V
    vineet4good
    from Faridabad, Haryana
    May 22, 2024
    May 28, 2024
    This thread was updated on May 28, 2024
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    Ticket B24052201478

    I register Ticket B[protected] for breakdown of Home AC for PCB Not working which is under warranty, This ticket is assigned to Om Service & Sales, a service partner of Blue Star India. Service Engineer from Om Service & Sales visited my place and straight away asked for Visit Charges Rs. 750/-, when I said that Product is under warranty and at least first attend the issue.
    Service Engineer said It will take 15 days to get your issue...
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    I
    Incrollers
    from Kolkata, West Bengal
    May 4, 2024
    May 16, 2024
    This thread was updated on May 16, 2024
    Resolved
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    Resolved

    Bluestar Ductable AC not working

    We have purchased two 5.5 tons duct-able air conditioners from iceland refrigeration co on 23/12/2023, after installation one of the two ac started creating trouble and errors like “HP / LP “ were displayed and we complained the dealer and this happened 3-4 times and each time we raised the issue with the dealer. But on constant occurrence the dealer raised the complaint with bluestar company and simultaneously we also raised with blue...
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    S
    susheel dangi
    from Faridabad, Haryana
    Apr 26, 2024
    May 16, 2024
    This thread was updated on May 16, 2024
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    Resolved

    Room air conditioner not get replaced

    Address: gurugram sec 10

    I am susheel
    i have purchased ac from guruji enterprises gurugram sec 10
    ac was not working
    i complained to company and ask them to replace but they are not responding.
    please replace the product...
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    A
    Arunagiri P
    Apr 6, 2024
    Apr 6, 2024
    This thread was updated on Apr 6, 2024
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    Resolved

    A/C has not been installed till date.

    Address: No.35 Sadaraman Street, Kumarakuppam,

    I bought A/C. It has been more than twenty five days since the purchase. Until now they have been dragging me without installing it and causing me mental distress....
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    N
    nagash
    from Hyderabad, Telangana
    Apr 5, 2024
    Apr 6, 2024
    This thread was updated on Apr 6, 2024
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    Resolved

    Water purifier installation

    I have booked an water purifier from flipkart it have been delivered and instllation have did not done properly. I wanted to be check properly and install it properly...
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    K
    kumarsaj
    from New Delhi, Delhi
    Feb 22, 2024
    Feb 25, 2024
    This thread was updated on Feb 25, 2024
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    Resolved

    Escalation - Fresh Installation and Remote not Working - B24022202397

    This is regarding a New A/C I purchased on 21st Feb 2023 and today It was installed based on the request raised for the same. Post installation A/C Remote is not working, It was communicated to me by the installation team that it will take 3-4 days to look at the issue and till that time request will remain in open state. I have paid the service charges to the installation team.

    I called customer care as waiting period of 3-4...
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    M
    MithunK81
    from Trivandrum, Kerala
    Dec 27, 2023
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    BlueStar Inverter Room Air Conditioner

    I have bought a new Bluestar Inverter Room Air Conditioner a month back and after few days after the installation AC stopped working and we have requested Blue Star to replace the product and they sad they will replace the part. But after few days there was no cooling. We have raised a complaint and a ticket. But they have closed the ticket with a comment, part will be replaced. It is really annoying to say that they never replaced the product...
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    A
    Arun5523
    from Kottayam, Kerala
    Dec 18, 2023
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    AC installed during warranty time, but not providing gas top up

    Address: Kottuckal, muvattupuzha

    Hi, i purchased a 1 ton ac while i was in calicut in april 2023 and since i have to relocate to my town - ernakulam i uninstalled it through blue star team by august 23. But when i tried to reinstall it they charged me 1500 where as common charge in outside is rs 1000 only. They convinced me that gas warrenty will be available only if i do it through bluestar team. But now they arr not ready to provide gas top up. The manager says that it...
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    G
    GGopa
    from Alappuzha, Kerala
    Dec 7, 2023
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    Replacement of compressor

    My AC compressor got damaged(as said by technician). And i paid an amount of rs19000 plus to your service agency for replacing it with new one alongwith some sensors. But already three weeks passed and no reply from their end. Iam from cochin. I am expecting a fruitful reply or a fast action to solve my problem
    Cool star airconditioning is the agency with the quatation no CG/GK/13223 informed me about the rate.
    Waiting for your...
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    M
    Mahendra Ku Palai
    Nov 8, 2023
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    Water purifier Aristo RO

    My Blue Star RO is not working since 4 days, I had complaint on 5th Nov 23, I did so many complaints about the problem through online and customer by call nd still they are not giving a response and no technician visiting till time, customer care assure that service provider will visit soon.

    Also i mailed to higher management but they people also dont wakeup.

    I suggested no one purchase bluestar because they...
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    P
    Priyesh Bhanudas Malvankar
    Oct 21, 2023
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    Refrigerator not functioning properly

    Address: Bicholim Goa

    Dear Team,

    This is regarding frequent failure of my refrigerator.
    Model No :- CHF500R
    SERIAL No:- CHF500A16M17257

    Failure details :- No cooling, Refrigerator not automatically powering on after power cut.

    Below are the repair details.

    on 8th July, 23, replaced compressors with Sr no 88LJJP[protected]RE - Model no MA88LJJP ( 400 liters). This model is of low power,...
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    S
    Shumang
    Sep 26, 2023
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    Water purifier Aristo

    Address: EM 76/10, DEEPNAGAR COLONY BHUSAWAL 425307 DIS-JALGAON

    Mene water purifier Aristo liya tha Flipkart se, product installation time pr hi kharab nikla, aur pura leakage tha, mene return request ki Flipkart ko, unki trafse reply aya ki brand degi replacement. Fir mene brand se bat ki to unhone local service provider ka nam bheja, unke technician aaye aur kam kiya unse problem solve huva nahi fir bhi mujhe massage aya ki complaint solve. Fir mene call Kiya brand ko fir vahi local service provider...
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    S
    Sachin.softbit
    from Jaipur, Rajasthan
    Sep 3, 2023
    Resolved
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    Resolved

    Noise in AMC covered air conditioner not resolved, no one bothered to resolve.

    Worst Service" I booked complaint on 12th July, 23 via complaint no. B[protected]. After registered complaint, company allotted service provider (Unique Enterprises, Mobile No. [protected]) but no solution & close complaint. For this when we again complaint on customer care they reopen same complaint & assure that service provider will visit soon but again after 2-3 days no solution & close complaint. That happened many times but till date...
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