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Reliance Digital Complaints & Reviews

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Last updated May 28, 2024
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Reliance Digital reviews & complaints page 225

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V
varun_1328
from Delhi, Delhi
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Staff Behaviour

Address:Ghaziabad, Uttar Pradesh

Mohit,



I am very sorry to inform you that I have come across the most horrifying customer service and after sales support. At the time of purchasing the product they offer you the world but your are left high and dry once you have purchased the product.



On Oct 10 I have purchase Blackberry phone, Model No: 8520 Curve, from Reliance Digital store, Shipra Mall, Indirapuram, with...
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C
cashaji
from Kayankulam, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Deducted double charge on non refund of the same

Address:Ernakulam, Kerala

Dear Sir,
This is bring your notice that, I am a customer of Big T V DTH service, my smart card Id is[protected]. recently i have complained about my Big TV Remote and the company replaced it and they deducted Rs.200 for the same. after two days they have deducted more money from my account and my connection deactivated. when i contact customer care they admit they have deducted two times, they will refund the money after 48 hours,...
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N
Neil Shah
from Mumbai, Maharashtra
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To Solve the Problem Smart card No.-200715748891

Address:Anand, Gujarat

Sir,
Your Service department is not giving satisfaction service in Gujarat State, Anand District, Petlad Taluka, on 13th instant at @10.00 p.m. my T.V. lost signals, so I seek help of your service department who advised me to wait for 12 hours and to make complain on next day. So I registered complain on 14th at 11.15 a.m. But problem was not solved, so reminded again on 15th at 6.30 p.m. But your department cancelled old complain...
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P
Pradhyumn294
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

balance laps & wrong service feedback

Address:Rajasthan

Dear Sir, we are recharge my big tv smart card no.[protected] nandeshwer nagda, by [protected]@200.00 on dtd. 07/10/10. In next day 08/10/10 my ac balance is shown zero balance We call to customer care he talk to me our service rep. come to your home for remote send so balance are laps, but no body contact to me and come to my home, we call to big tv from last one weak but no body can response to me. we are very absent and puzzled to services of...
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G
ghmotwani
from Chhota Udepur, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

FESTIVE OFFER NOT ON LG PRODUCTS

Address:Hyderabad, Andhra Pradesh

SUNDAY, 10TH OCT 2010 RELIANCE DIGITAL HAS GIVEN A FESTIVE OFFER ADVT IN TIMES OF INDIA SUNDAY EDITION ( SUNDAY TIMES), HYDERABAD ABOUT THE FREE GIFTS ON PURCHASE OF ANY ELECTRONIC ITEMS, THE ADVT. CLEARLY MENTIONS THE NAMES OF ALL THE COMPANIES AND BRANDS ON WHICH THEY ARE OFFERING THE FESTIVE OFFCER SCHEME. BUT ON MY PERSONAL VISIT TO THE SHOWROOM AND AFTER FINALISING THE LG 240 LTRS REFRIGERATOR THEY DENIED THE FESTIVE OFFER SCHEME AND...
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S
subhash totkar
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Misleading the customer

Address:Rangareddy, Andhra Pradesh

I had asked for Samsung Monte Mobile phone but was misguided to purchase Samsung Galaxy 5 phone on 10.10.2010. I was told by the salesperson that galaxy 5 was a superior to monte. whereas galaxy 5 does not have video conferencing.When complained to the Stores manager on 12.10.2010 says he is helpless as i have not specifically enquired about video conferencing in Galaxy 5 while purchasing....
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S
sumit shukla
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non receipt of cash back from the company claim form ref no Claim Form No 3016790

Address:Ghaziabad, Uttar Pradesh

My wife (Shipra Shukla) has bought a mobile on 29/8/2010 from Reliance Digital Store at Shipra Mall, Ghaziabad, under 10% cash back offer vide invoice ref No C7095 #0041 dated[protected].

Cash back Claim Form No 3016790 (received from the Reliance Digital store) was sent to Reward Point, Mumbai (the agency suggested by Reliance Digital store, while purchasing the mobile set) through DTDC courier ref Z20519459 on 7/9/2010 after...
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I
iqbalahmed7
from Gurgaon, Haryana
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No service from Reliance Digital

Address:Ghaziabad, Uttar Pradesh

I bought a TATA Vertis AC on 17/4/2010. TIN no: [protected]. Since the first day the remote of the AC was not functioning properly. I tried calling up the service center thrice for this, yet there was no response from the store on this. After three months, I tried reaching to the customer service for AC servicing which also didnt happen after repeated calling.

I am highly dissapointed with the level of service provided by...
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N
nc_naveen
from New Delhi, Delhi
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No one is listening at Reliance

Address:Faridabad, Haryana

I plead for the attention to the problem I am facing now for over a month because of the servicing I got done through Reliance for the Kent RO I purchased a year back from Reliance Mart at Faridabad.

I purchased this RO on Aug 21, 2009 & before the warranty period lapse we requested for servicing, at Reliance Mart at Faridabad. One Mr. Nirmal Singh, was sent (Now I have come to know that he is not on your panel as he can...
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G
gaurav_119
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cash back rejection-claiming that 1 document is missing(not true)

Address:Ghaziabad, Uttar Pradesh

hello..
i had purchased a samsung metro-5200 with cash back offer of amount(RS 500+RS 50) on 31aug 2010.
I mailed it along with all the other documents(as per requirements) to the given address. Today after more than a month, i called the toll free number-[protected] to inquire about the matter. To my surprise i got to know that my application has been rejected because everything was recieved except the claim form.
Now...
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nupurjain09
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cash back amount cheque not received

Address:Bangalore, Karnataka

I had purchased a nokia-7210 mobile from reliance digital, koramangala 4th block, bangalore on 15 Aug 2010 (Invoice no.77). There was a cash back offer of Rs.400 on it. To avail the offer i had sent the required documents to Reward Port, Mumbai (B-901, Fairlink center, monginis lane, off new link road, andheri(w), mumbai) within the specified time limit through speed post(sp-pod : EK[protected]IN dated 17/08/2010). The claim form's terms...
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M
mailsumitguha
from Kolkata, West Bengal
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FALSE COMMITMENT ABOUT FREE PRODUCT

Address:South 24 Parganas, West Bengal

Dear Sir,
I beg respectfully to state that, my name is Sumit Guha and my mail id is [protected]@gmail.com. I bought one digital camera (NIKON S3000 DIGI CAM) from Reliance Digital store locate on Bansdroni, kolkata. And there was a free gift(designer watch) with this product. That time the sales executive told me that, that time the free gift was not present. And he commited to me that the free gift i will get as soon as possible...
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Z
z s bhore
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

delay in the delivery of the ordered refrigerator

Address:Mumbai City, Maharashtra

this is regarding a refrigirator i had purchased from Reliance Digital. On 19th September 2010 ,I had made the required dealings payements of the refrigirator.However i was told that the refrigirator i had asked for was not presently available with them and that it would be delivered on the address maximum within 7 days. its has 4 days now that the same has not been delivered . the customer care personnel has been answering the calls since...
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K
kamlesh23
from Nashik, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

discount vouchers

Address:Nashik, Maharashtra

Re: reilance cash back

To: fiona dias <fiona.[protected]@gmail.com>


[protected][protected][protected][protected]

To,
TravelPort
i am not at all surprised by your reply.. cheaters like your company can not give a better answer.. when i purchased my mobile from reliance digital , they never told me to submit the details within 10 days......
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Address:Hyderabad, Andhra Pradesh

I bought a geyser from reliance digital secunderabad , CG-company product..,with in one month the Sensor coils got burned and replaced them, with in two days again same problem observed , updated the complaint to the Crompton Graves.. ,again they changed the Sensor but after one month again same problem observed.... really this product is of 5-star rated for electric consumption......
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A
Asokakumar.N.G
from Ernakulam, Kerala
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few channels are not getting

Address:Thiruvananthapuram, Kerala

I have opted malayalam regional pack(Rs.127.00 per month).Now iam not getting many channels like GEMINI,NICK,AXN,MTV,UTVworld,UTVbindas,andSTARWORLD etc.My coustomer ID NO is[protected].Kindy look in to this matter and do the needful so that i will get the above channels as iwas getting for about one year under this pack.

Thanking you...
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R
ravi007k
from Anand, Gujarat
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cheating

Address:Gurgaon, Haryana

Dear Sir,

Please Help Me!

Yesterday i bought a desktop computer form Ambiance Mall shop. Shop name is Reliance digital. This shop owners advertise the branded company name Lenovo desktop computers available with the configuration H220 model no desktop, with 20 inch TFT, 3GB RAM, 520 GB hard disk + combo drive and canon printer also with this. If any one buying please visit ambiance mall shop. So i bought one....
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C
chvvkb
from Nagar Karnul, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Sold Rs. 4000 more than of actual branded own outlet

Address:Hyderabad, Andhra Pradesh

Reliance Digital Rd. no.12, Banjara hills, Hyderabad.
Reliance digital cheated the customers, they priced more than the original brands owned outlets. I purchased a laptop on blindly believing on them, Later I knew that, 4000 rupees more than the original branded shop's own outlet.
When i ask about this to them, they told its like that only.. bloody cheaters
Brand: CompaQ
Model: CQ-111TX
CompaQ people...
+1 photos
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M
mehul khandivar
from Gwalior, Madhya Pradesh
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not provide complete days

Address:Surendranagar, Gujarat

Dear sir,

My big tv A/c No.[protected]. me recharge my big tv 20/3/10 for bronze package for half yearly but me received message your a/c recharge before 14/9/10. me talk to customer care on 13/9/10 but not sufficient answer.


this is not complete working 180 days.

and one other complaints regional package charge extra rs:5 for rest of India. or south...
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H
haskey
from Tiruvalla, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Very poor Customer Care & After Sales

Address:Alappuzha, Kerala

Hi,

Myself Arun Vijayan, from Kerala. I was a big fan of BigTV but now I will think twice before buying any Rel. Product. My smart card no. is[protected].

These are the areas - I believe - BigTV need to work,

First - Customer Care
[protected][protected]
* Very poor training to C.C.(customer care) Staff
After a long wait to get connected to C.C. - probable over...
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