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Reliance Digital Complaints & Reviews

www.reliancedigital.in
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Updated: Jan 9, 2025
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Good! Reliance Digital values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Reliance Digital step up their efforts to fully resolve all complaints 👍
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S
sarat
from Chennai, Tamil Nadu
Sep 16, 2008
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No Installation or Callback even after 10 days ;

I just wanted to share my worst experience with "Reliance BIG TV" DTH Service.
First of all I request everybody not to purchase "Reliance BIG TV" connection.


I bought Big TV's Set Top Box on 6-Sept-2008 and called the same day for scheduling installation. I was told that the installation will be done before 72 hours of calling. But till today 16-Sept-2008, no installation was performed,...
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Simha
from Delhi, Delhi
Sep 16, 2008
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BIG TV , BIG Problems

Location: Velandipalyam, Coimbatore

On friday 12 Sep the dish was Installed & coupons charged.
Till now there is no clue as to what is the problem in activating, though the local Reliance agent visited home, & many follow ups later.
The Toll free & Mumbai nos. are perpetually busy!!( get a feeling that BIG Tvis clloapsed, but my friend in another locality got it done in 15mins after installation)br...
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Sudheer Thaha
from Mavelikara, Kerala
Sep 13, 2008
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deactivation of my BIG TV smart card

Ref: ID :[protected] BIG TV


Pls refer your complaint id no: 75614018 dtd 11/09/08 at 06:45 am, after making useless 16 calls to your customer care, iam forced to write this mail to you. Onam, one of the biggest celebration in kerala, the best of the best television programmes, you deactivated on the same day and till date you are not taken any action to reactivate my transmission, I reminded your customer care several...
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aashish
from Mumbai, Maharashtra
Sep 10, 2008
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Bad service

I am ASHISH D.RATHOD and i purchased a MP3 player on 5 july from vashi new mumbai.It was a YES company MP3 PLAYER model (YMP-18) and it had 1 year warrenty, but it was not working properly .And within 1 month i gave that MP3 for repairing on 15/08/2008. They told me that it will be repaired and given back to me within 10 days .But now it is nearly a month i have not got my MP3 player back .I am writing to you with a hope that from writing...
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Savita Singh
from Mumbai, Maharashtra
Aug 28, 2008
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Product not delivered

I had purchased a Sony Home Theatre from Reliance Digital loacted at Ambi Mall, Gurgaon on 17.08.08 against payment vide credit card.

Delivery was promised on 20.08.08.

Till date the product has not been delivered despite numerous phone calls to the store.

No information is forthcoming on product delivery nor the call is put across to somebody responsible.

The company has my money...
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Ravi Kiran
from Delhi, Delhi
Aug 21, 2008
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Refundable Deposit

This is in connection with the membershiio which I have taken with Reliance Big Flix, they intitially collected an amount of Rs. 400 as refunadable amount and promised to return the same with out any delay if I don't want to continue with the membership. But now they are asking for around 15 days to return my own amount. So I would like to get this to the notice of all those who are planning for this and are already the members....
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prashant007
from Lucknow, Uttar Pradesh
Aug 11, 2008
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Cheated by Reliance Digital

Dear sir,

This is Prahsant Khurana, custumer of Reliane Digital.

I want to bring in your kind notice that I have been cheated by Reliance Digital, Gurgaon Outlet

I had purchased a videocon ac on 30jun08, sales person was mr Sudhir.

I had specially requested for next day
installation due to some medical requirments of my father and Mr.Sudhir had promised and commited me for...
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Sanket Chugh
from Gurgaon, Haryana
Aug 9, 2008
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Defective Product / Fraud

My Wife and myself wanted to gift a refrigerator to our parents on their wedding aniversary. Wwe baought a Samsun 315 Ltr fridge from Reliance Retail outlet in Ambiance Mall Gurgaon. Firstly the product was dilevered three days late after constant follow up. NO one in their customer care picks up and call. Secondly when the fridge was delivered, it had dents on the walls. Now it is lying in my drawing room all packed. Samsun engineers have...
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Parthasarathi J
from Bengaluru, Karnataka
Jul 10, 2008
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Non Delivery of bought Item to customer even after 25 day of payment

I had bought one 7.5 Kg capacity, fully automatic, LG Tromm model, washing machine on 22nd June 2008 from the above mentioned shop i.e Reliance Digital . I paid the full amount Rs. 26, 990/- as charged by them, through full and final down payment, on the spot. I was told that the washing machine will be delivered in one day time. But in turn, a damaged Machine was delivered after two days of buying and the reliance digital engineer,...
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Shyam Krishna
from Hyderabad, Telangana
Jun 28, 2008
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illegal trade

I have purchased Philips 29'' FLAT TV, from Reliance digital Hyderabad on which they had offer of free Home theater with 5.1 channel speaker. On the display they quoted total MRP of the product was Rs 22, 370/- & their combo offer it cost Rs. 14, 990/-. But the later I realized that they given me product of Total MRP just 20, 979/-. So I felt cheated. Could please look into that. Thanks...
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Amit
from New Delhi, Delhi
Jun 17, 2008
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Misbehaviour of Reliance digital Employees in Shipra Mall

On[protected], I bought a JABRA bluetooth headset from Reliance Digital, Shipra Mall. However before the buying the product I asked them to check the compatabilty of the same with my Mobile Phone. In lieu of this they commited that this product is compatibel with your Handset and it will do all the related functioning. After buying the product when I tried to pair the headset with my handset it was taking 4-5 times to get it paired and...
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Rajeev
Jun 2, 2008
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Poor Service / Defective product

It was an unfotunate day (18 May 08) when i had visited RELIANCE DIGITAL - GURGAON store, looking for a mobile phone for my wife. The sales attendant some 'sardarji' guided us to buy a Samsung Mobile Model SGH-J600 and assured us if anything goes wrong in 7 Days of purchase phone will be replaced. My bad experience with SAMSUNG started unfortunately on 7th day when my phone refused to start, i went to the showroom, where i found...
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scorp2011
from Noida, Uttar Pradesh
Jun 2, 2008
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Defected TV

I bought a Philips TV on 13 April 2008 from Reliance digital Ghaziabad. When I switched on this TV, some green spots were visible on the right corner screen of the TV. I immediately contacted the Reliance digital, and registered my complaint, to which they replied that within 48 hours an engineer will visit my home and will get my problem fixed. But even after 72 hrs no one visited my home. I regularly followed up. Now its more than 1...
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Satya Dhuddu
from Gurgaon, Haryana
May 10, 2008
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Harrowing experience with Reliance Digital, Gurgaon! Buy at your own risk!!

I purchased a window AC of Videocon make VWR5244 form Reliance Digital’s outlet at Ambience Mall, Gurgaon on 4th May 2008. Ever since I purchased the AC, I have been facing problems of multiple sorts.

1. I was promised that AC will be delivered on 5th May 08. I was eagerly waiting for its delivery till late evening, as it is first AC in my lifetime.

2. When I called up Reliance ResQ number (by the way I...
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Sunil Mohta
Apr 26, 2008
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Damaged delivery , fed up for replacements

I am describing what happen with me

On 12th april 08 : i bought a fridge from reliance digital, order number [protected], product LG-FF-265TMG4-LI, cost 14990, agent removed the Demo offer, he mention you just need to open the fridge and plug it on

on 13th april : fridge was delivered with delivery Note 80140556, 9:30PM, truck number DLILD5167, they refused to open the fridge as they just deliver it ..br...
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Amit Kumar Kulshreshtha
from Chennai, Tamil Nadu
Apr 25, 2008
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High Noise level in Videocon airconditioner purchased from Reliance Digital

I purchased Videocon Air-conditioner from Reliance Digital Store at Shipra Mall on 19/04/2008 and I am constantly suffering from that day. The first blow was that it was delivered to me right at 01:00 AM on 20/04/2008. The delivery personnel just rang the bell while we all in the house were in deep sleep. But this was not the end, it was just the beginning of the sleep-less nights which were about to come.

The next day, The...
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Prasul Pradeep
from Bengaluru, Karnataka
Apr 25, 2008
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Old Symphony Air Cooler delivered instead of a new one

I Booked for a new Symphony Air Cooler from Reliance Digital Bangalore. They delivered an old piece. I have registered a compliant with them today and they say they need someone to come over there to create a report before any replacement and they cannot assure when I can get a replacement. I am very disappointed with their service. I will demand for a refund if the issue is not resolved tomorrow....
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Prashant Vasant Rane
from Panaji, Goa
Apr 10, 2008
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Service Issue & False Commitment by whole staff of Reliancedigital , Vashi

Hello,

Sub : Service Issue & False Commitment by whole staff of Reliancedigital, Vashi

On Saturday 5th April, 2008 I visited Reliance Digital @ Vashi. With kind of representation and information given by representative Mr. Jaison I was impressed and decided to buy two ACs from Vashi.

On Sunday, I went into shop again & place Order (Order No. [protected]) for Two AC, from Order Placement...
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Karthik
from Bengaluru, Karnataka
Jan 2, 2008
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Deceitful dealings/procedures and appalling service

On 29-Dec-2007, my wife and I recently visited Reliance Digital on Cunningham Road Bangalore, to purchase a LCD Television. We decided to buy a LG 32’’ (model: 32LC4R; offered price: 43,990/-) on part payment and were taken to the finance department to acquire the details of the payment.

We were told that we had to pay the EMIs through post-dated cheques and this option (i.e. Reliance Finance) involves a cost of...
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