Reliance Digital — regarding replacement of wrong delivered refrigerator

Jan 29, 2020

Updated by विनय अत्री Dear Sir,

My name is Vinay Attri...please note down my request to replace my delivered and demonstrated freeze which was wrongly delivered and I am not satisfied at all even this incident becomes mental agony to me.. the actual situation is that I have ordered fully convertible refrigerator but after demonstration on 28.1.2020 around 07:00pm and we got to know that this is another freeze which was not convertible... then we were very upset and I want to go Reliance digital today morning i.e. 29.01.2020 but I am a Court official in the Hon'ble Supreme Court of India, so I have to go court in morning but in today evening we got a call from you that how's your demo and I said u delivered one wrong item to me out of two items i.e. refrigerator and replace it and he said ok sir I will arrange you the executive..then I visit today evening to your Reliance digital store at v3s mall. Your executive and team leader said please write it on our mail address about miscommunication because I have told them that we want fully convertible refrigerator and in hotch potch on 26.1.2020 they write wrong refrigerator on bill and a miscommunication happened between us so that it's a request to replace my actual refrigerator which was fully convertible refrigerator and resolve it as soon as possible so that I rely on Reliance on future... My tax invoice is [protected]..once again I request you to replace it with my actual ordered freeze.. which was convertible double door refrigerator of Samsung on priority basis..I will be highly obliged.
Thanx

Regards
Vinay Attri

Jan 29, 2020

Updated by विनय अत्री Dear Sir,

Regarding false commitment and destroyed reliance in you

My name is Vinay Attri...please note down my request to replace my delivered and demonstrated freeze which was wrongly delivered and I am not satisfied at all even this incident becomes mental agony to me.. the actual situation is that I have ordered fully convertible refrigerator but after demonstration on 28.1.2020 around 07:00pm and we got to know that this is another freeze which was not convertible... then we were very upset and I want to go Reliance digital today morning i.e. 29.01.2020 but I am a Court official in the Hon'ble Supreme Court of India, so I have to go court in morning but in today evening we got a call from you that how's your demo and I said u delivered one wrong item to me out of two items i.e. refrigerator and replace it and he said ok sir I will arrange you the executive..then I visit today evening to your Reliance digital store at v3s mall. Your executive and team leader said please write it on our mail address about miscommunication because I have told them that we want fully convertible refrigerator and in hotch potch on 26.1.2020 they write wrong refrigerator on bill and a miscommunication happened between us so that it's a request to replace my actual refrigerator which was fully convertible refrigerator and resolve it as soon as possible so that I rely on Reliance on future... My tax invoice is [protected]..once again I request you to replace it with my actual ordered freeze.. which was convertible double door refrigerator of Samsung on priority basis..I will be highly obliged.
Thanx

Regards
Vinay Attri