Reliance Digital — warranty on purchased product is not honoured.

Address:

Inorbit mall near Hitech city area, Hyderabad, Telangana, 500032

Hi i have purchased a very expansive lg 9/6kg front load fully automatic washing machine dd motor technology. I also took 5 year warranty on the product believing that reliance database has all the records and it would provide hassle free service.
Store from where i purchased washing machine from has changed it location in recent times and now seem to dissociate themselves from all warranties taken under old store. I feel completely cheated as my good machine is not working and store is not taking any responsibility. This is not fair.
I made this purchase trusting reliance brand and their capability of maintaining computerised records.
I have purchased more products recently believing the quality of service. Reliance should fulfil its commitments towards its customers and honour its warranties.