[Resolved]  Reliance Digital — Whirlphool Refrigerator

Address: mumbai

We had purchased WHIRLPOOL FF 500L IFINVCNPLTN Refrigerator from Reliance Digital – on 14th October 2022.

Within 6 months of purchase, the machine stopped working. After much follow up it was repaired. till now 4 times, we have faced same issue. Now we have lodged complaint to Reliance digital on 1st August, 2024, till date the machine is not repaired or they are able to find out the exact issue. Nor the technician has come back after checking the machine.

We are not getting any reply from Reliance team, only mail is our ResQ team will get in touch with you.

We want our money to be refunded or replaced by a new Refrigerator. We dont want to get it repaired again and again.
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Oct 3, 2024
Complaint marked as Resolved 
After 2 months of follow up Whirlphool technician visited and has replaced the required parts of the Refrigerator and is working fine now. Hope it works further too.
Reliance Digital customer support has been notified about the posted complaint.
Aug 28, 2024
Updated by hariba123
WHIRLPOOL FF 500L IFINVCNPLTN - [protected] Complaint Number:[protected] conmplaint lodged on 01.08.2024

We had purchased WHIRLPOOL FF 500L IFINVCNPLTN Refrigerator from Reliance Digital – on 14th October 2022.

Within 6 months of purchase, the machine stopped working. After much follow up it was repaired. till now 4 times, we have faced same issued. Now we have lodged complaint to Reliance digital on 1st August, 2024, till date the machine is not repaired or they are able to find out the exact issue. Nor the technician has come back after checking the machine last Sunday.

We are not getting any reply from Reliance team, only mail is our ResQ team will get in touch with you.

We want our money to be refunded or replaced by a new Refrigerator. We dont want to get it repaired again and again.
 
1 Comment

Comments

Reliance digital wale extanded warranty ke nam pr froud kr rhe h
4 5 hazar ki extanded warranty krenge or pesa basool kr lenge
Koi problem ati h to inke technician let lapat krte h
Problem resolve krte nhi
Mera 2 months ka time barbad kr diye choro ne

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