[Resolved]  Reliance Fresh — Complaint regarding bad staff

Address: Yamunanagar (haryana) near nehru park model town

Hello dear sir/madam, i m from yamunanagar (haryana), i have a complaint regarding bad visit at your store today i visit at reliance smart point (yamunanagar) near nehru park model town for buying some grocery items for home but it was really a bad experience please tell me onething why im going to a smart point or any other grocery store ? i want to buy a good quantity of grocery items
Every time your staff member (team leader) comes there and says that you cannot take more than 4 mails have come from above, I asked if the mail has come, then refused to say anything, asking for their name and a number. Clearly refused to share that I will not tell I ask if he got any mail from above then I agree with him but why is he afraid to share his ID card number with me...if I get 1 or 2 If I want to take the item, I can also take it from the shop near my house, what was the need for me to come to the special Reliance Smart Point, that's why I come there for the whole month's grocery at the same time but when I come there even 1 to 2 quantity I had to pick up the goods so what's the point of me coming there... it's really bad name of your staff member (TL) - Ankush"" behavior is not good I think they don't know how to deal with customer refused to tell id no... i am not happy with your services so i have to request you please do something for my issue d staff member ankush to customer learn to talk it is my right to know about his name or id to register complaint or any issue please take some action

Reliance smart point near nehru park model town - yamunanagar (haryana)

Staff person name - Ankush"""
Date of visit - 25 February 2022
My name - preet kapoor
Ph- [protected]
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Mar 28, 2022
Complaint marked as Resolved 
Reliance outlet manager contact me for this ok with this but not fully satisfied
Reliance Fresh customer support has been notified about the posted complaint.
 
2 Comments

Comments

Staff not attending to customer
And behaviour of staff is bad when I asked to pack the things, the staff told me to pack yourself.
Behaviour of staff is very bad in ITI smartpoint yamunanagar

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