Reliance Fresh — delivery not on time

Megarora1

Jan 27, 2020

Address: 400072

Hello - i regularly order my vegetable from reliance fresh from the past 2 to 3 year. I am experiencing extreme delay in the delivery of my vegetables from nov 2019. I usually select the 7:30 - 10 am morning slot to so i get fresh and timely delivery. Today i received my vegetable delivery around10 am after constant calls to the vendor. For all these years i use to get my order by 7:30 or max 8 am. I have observed sometime one delivery boy has 12 order and the routing route is out of the way. Enclosed the delivery sheet for better understanding. I wish to continue with reliance fresh in future but if his delay continues i will have to look for another vendor. I understand you slot is 7:30 to 10 am, but if it was possible in the past why the exception now this has been the main reason i have been a loyal customer. Please fix the correct route and the order per delivery boy should be limited.

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Reliance Fresh customer support has been notified about the posted complaint.

Jan 27, 2020

Updated by Megarora1 This is happening on a regular basis please fix proper routing route wise and limited orders per delivery person.

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Comments

surya444

from Bengaluru, Karnataka

Feb 14, 2020

TATA baking soda MRP- 10 Rs/-

Charged 15 Rs/-

While asking, if you want take it otherwise leave it. That is the response from the supervisors in rajajinagar 2 nd stage reliance fresh.

No body is available in cash counters and operating only one cash counter that to in busy day.

Divya Yatheendranathan

Feb 14, 2020

Reliance fresh in Centro mall at kodungallur in thrissur district Kerala. Sold me bad water melon on 01/02/2020. The water melon was already cut and packed.. And there was offer on the item.. This is too bad.. When I came home and cut it, it had fermented taste.. Highly inconvenient. This should not be repeated again..