Reliance Fresh — grocery items not received

Jacob K

from Hyderabad, Telangana

Dec 26, 2017

Address: 500015

We have purchased grocery items on 22.12.2017 at 21:10:31 time from your reliance fresh outlet at reliance retail ltd. Alwal 2008, plot no.19, 20, 33&34, survey no.191, jj jawahar cooperative building society, ranga reddy dist. And the total invoice value rs.1908.25 we have given our axis debit card to the counter, he has swiped the card in pos machine for the said amount and we have received a debit amount message from axis bank, but he has not given us the material saying that he has not credited the amount and will not give the items without invoice.
Till today we have not received the amount back to my account or material from your store.
Request needful done at the earliest.

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Comments

ananta_8573

from Bengaluru, Karnataka

Dec 28, 2017

Once the payment was done by debit card but the payment failed in the device used by the person who was doing payment. The amount got deducted still we did cash payment. We have not received the amount deducted from our card.
Please look to this matter and please revert back to me on [protected]