Reliance Fresh — home delivery not delivered even after 27 hours

Address: 641038

I had ordered a rice bag on 26th noon after i was assured delivery before 9 p. M. On 26th from your nsr road, saibaba colony, coimbatore. But even after 27 hours this rice bag has not been delivered. If you cannot deliver the ordered rice bag within 24 hours why do you promise delivery same day? I would have picked up from some other store. Now i want to cancel this order and want my cash back. I have spoke to so many different people right from yesterday evening, but no use. Today i spoke to your store manager around 12:20 p. M. Who informed be will deliver within one and half hours, but not yet delivered. Reliancefresh is useless.