Reliance Fresh — reliance fresh home delivery services

Address: Mumbai City, Maharashtra

Respected sir / madam

I am a regular customer at reliance fresh
(Mumbai central)
Recently on 19 nov 2017 i purchased foodstuffs worth near 5000. I opted for home delivery, was assured of delivery in 3 days (By wednesday). However on persistent request on phone calls to the concerned persons, delivery was attempted on 5th day (Friday night).
To add in to my woes, delivery was incomplete as many items were missing, moreover the received items were damaged (Sugar and sabu dana packets were opened-leaked in the sack).
The excuse i got was unavailability of delivery boys for such unprofessional act by a reputed brand.
Hence i decided never to go for the home delivery services with reliance fresh.

I am putting up my experience here for others to be cautious before opting for the services, as going and fighting at the store is just not gonna fetch me anything, neither would there be any necessary action or upgradation in services.