Reliance Jewels — Complaint for my refund with interest or benefits

Dear sir...
I Ratna Hemendra Shah, mobile no. [protected], were told to invest in your scheme to get more benefits. I did about 3-4 years back and had given ₹2000 per month for 12 months total ₹24000. Due to lock down, job loose n medical problems...we had requested to pay back our amount with some benefits as you had used our amount till date. About 7-8 months or may be one year back...Ms. Varsha madam were supposed to pay but because of your system or some other reason she didn't call to collect our cheque. So I called up to Malad West branch but your manager Hamid or something started playing and started misguiding me. I think you should remove such employees who spoils you image. Herewith I request you to kindly pay our amount with benefits of about 4 years to help us to solve our some problems of life.
Thanks
Mobile [protected]