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Reliance Jewels Complaints & Reviews

www.reliancejewels.net
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Updated: Aug 20, 2024
Complaints 211
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24
Unresolved
187
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Damaged Ring (Quality Defect) handed over to customer. No Exchange & Refund within 7 days

Reliance Jewels reviews & complaints(211)

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B
Bilal10224502696
Aug 20, 2024
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Concern regarding gold exchange rate discrepancy

Subject: Concern regarding gold exchange rate discrepancy

Dear Reliance Jewels Customer Service Team,

I am writing to express my disappointment and concern regarding the gold exchange rate applied to my recent purchase at your Kanchrapara store. On 19th Aug 2024, I visited your outlet to exchange my old gold jewelry for a new piece. However, I was surprised to find that the gold rate used for the exchange was...
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S
suman080
May 8, 2024
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Cashback from reliance jewels is not received

Address: commercial street

I have purchased few gold jewelry from reliance jewels on 16/11/2023 and was told by the executive that Diwali cashback offer is going on and if I swipe SBI debit card of rs 25000/- I would be receiving cashback of rs 2500/- which is after 3 month of purchase. I made transaction of 2 SBI cards of 50000/- around and was assured by executive that the cashback(5000/-) will be credited to the respective SBI debit card after 3 month of purchase....
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G
Gurupad
Mar 8, 2024
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Regarding coupon

Address: Plot no 2057 Khata no 726, Main Rd, Budharaja, Sambalpur, Odisha 768004

Reliance jewels sambalpur is not giving coupon code after getting VLCC coupon... They are bluffing on the coupon. They are not picking the calls....
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C
cmarahulagarwal@gmail.com
from Dimapur, Assam
Jan 12, 2024
Jan 15, 2024
This thread was updated on Jan 15, 2024
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Worst level of service at Reliance Jewelry

Address: 636, Bhawna Estate, Executive Block, Sikandra

Dear Reliance Jewlery,

Important and Urgent for all senior

I am your valuer customer from last 4 years, Multiple product purchase with Hazaratgunj, Lucknow branch and recently with Agra and Mathura store but recent one worse level of experience received from Mathura Reliance Jeweler store.

I have purchased one earring at Agra Reliance trends store and for same product i have ordered Pendel set...
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F
Fathimarani
from Eluru, Andhra Pradesh
Dec 25, 2023
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Delay in service, no status updates

Address: Eluru, Andhra Pradesh

I submitted my jewellery items for service and repairs on 12/11/2023.the expected date of delivery is 30/11/2023.till date no status is updated, calls are not answered when I'm trying to connect with store.. From day 1 to till date I have not received a single call from the store regarding my service update ......
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A
Arshi naeem
Dec 8, 2023
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Fraud on deal and fake product

Address: Samad road aligarh

I am writing to report a case of financial fraud that I recently experienced.on 16/11/2023 I purchased a gold ring.
On that they are ok with all the details and policies and on billing time they did a mistake of name mis-match on original bill and give commitment to resolve on next working day.
It was my special day on 18 th of nov I went to out of station to celebrate for 5 days and second day I wound that ring is changing...
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N
nirmalbhardwaj4@gmail.com
Nov 21, 2023
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Misleading statement of staffs

Address: Darbhanga

Counter staffs alongwith his head has denied to give written statement provided by reliance about payment procedure what he have told me as the payment procedure is only the same as he is instructing me to follow.this make me very embarrassing because they have also not provided all payment related documents in printed form....
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K
Kala ror
Nov 18, 2023
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Inadequate information about exchange policy

As we purchase the product from Shipra mall gaziabad uttar Pradesh they provide us false and inadequate information about exchange policy which made fed-up and never come to the store for further purchase now we are thinking for police complaint and consumer court they thief no doubt and nothing gonna happen we know but we will spread this information as much as we can on social media so the customer stops to go thier save them selves with...
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S
sushil2513007@gmail.com
Oct 30, 2023
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My chain is not getting repaired

Address: Dhanbad

Respected Sir,

As I have given my chain for repairing due to damage. But Dhanbad reliance jewels is saying. It's not possible to repair the product.

Kindly look at my matter....
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S
SumeetCharu
from Noida, Uttar Pradesh
Oct 14, 2023
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Cheating on Price within 17 minutes of quotation at Noida Sector 18 store

Address: C-66, Sector 41, Noida

Ms Shagun Sharma from Reliance Jewels, Noida Sector 18, called my wife Mrs Charu Verma today to wish her Happy Birthday and offered a Discount of 20% on Diamond Jewellery between 1 lakh to 2 lakhs and an additional Rs 1, 500 discount for today. Ms Shagun Sharma whatsapped to me from her mobile number [protected], pics of a few Diamond sets with their price after 20% discount and assured a further discount of ₹1, 500/-, if jewellery was purchased...
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B
Bukkusharma@gmail.com
Oct 11, 2023
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Misleading information provided by Reliance Jewels

Address: Bilaspur chandela Nagar

They don't provide accurate details, they just took us granted for all time. From last 4 days we are daily coming but this guy's are really hopeless . At the time of scheme they called us multiple times for getting our scheme open here. But worst ever service I have faced here nobody is giving a good response even including manager. Even on the date 7/10/2023 we asked them to freeze the product for that specific amount but they have not freezed...
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Z
Zee17
from thane, Maharashtra
Oct 11, 2023
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Resolved

Silver ring diamond coming off

Address: Mira road east

I purchased jewelry from the Mira Road branch on 8th October. @ silver3 rings, one nose ring, and one silver bracelet. Both the silver rings had American diamonds and within 2 days the diamonds were coming out of the ring. This is not at all expected from such a huge brand. Please help me with this....
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P
Pankaj Malti Pandey
Sep 17, 2023
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Gold earring

Address: Satath city capital mall hyderabad.

I have bought a gold earing on 6th aug 23. It got broken twicein a span of month.
Til now my wife has wore it two time and both time it has broken. When first time broken I bought it to the reliance jewel store they send it to mumbai ho for repair I waited for 15 days when I got it back and my wife wore it got broken again.
It's gold if it gets broken and missed what I will do kindly resolve the issue by replacement asap.br...
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A
Avlanche
Aug 29, 2023
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Cheating on the name of Diamond

Address: ETAWAH

Dear Sir, I have purchased Diamond Earing and Pendant set from Reliance store, Etawah on 20/08/23. ( Art. Code - SKU7080666 and
They sold the set by saying that it is a diamond set. But, on the bill there is no mention of diamond anywhere. Everywhere they have mentioned the word 'stone'. And there is no diamond certificate also. This is the proof that it is not diamond. This is sheer cheating.
Kindly, look into the matter...
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A
Avlanche
Aug 29, 2023
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Diamond certificate not provided

Address: Etawah

I have purchased Diamond earrings and Pendant set from Reliance store, Etawah, Uttar Pradesh on 20/08/23. (Article code SKU7080666 and SKU7080667)
They sold me the set by saying that it is diamond, but they didn't provided me any diamond certificate. Moreover, they have not mentioned anywhere in the bill that it is diamond. Everywhere they have used the word 'Stone'. This is sheer cheating.
Kindly, look into the matter and...
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J
Jatin Khetrapal
from Hyderabad, Telangana
Aug 21, 2023
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Damaged Ring (Quality Defect) handed over to customer. No Exchange & Refund within 7 days

Address: viviana mall, 1st floor,Eastern Express Hwy, Laxmi Nagar, Thane West, Thane, Maharashtra 400610

Hi Team,

I have purchased ring from Reliance Jewels on 6th August 2023. When I came home, We have observed that ring (Article code- SKU3251401) is defective from back side and have quality issues. I immediately complained to reliance jewels store by showing the picture of the quality and defect of the ring. They promised to exchange the ring as soon as the new ring is delivered to their store. When I approached their store...
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P
Prem chand rita
from Delhi, Delhi
Jul 15, 2023
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Discount offer not provided

Address: HOUSE NO G blk 39A OLD NO-314/A KH.

Discount worth 2500 and 20 ℅ on making not provided after purchase of mangal sutra worth 78000...
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P
Prem chand rita
from Delhi, Delhi
Jul 15, 2023
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Discount coupon not accepted

Address: Pitampura delhi

I purchased mangal sutra worth rs 78000 but discount coupon provided by your company was not accepted by branch...
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D
deepika.mishra624@gmail.com
Jul 9, 2023
Aug 2, 2023
This thread was updated on Aug 2, 2023
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Regarding manufacturing defects and refund of my money

Dear team
I have purchased a set of bangles on date 26/02/2023. It get broken in first use. I complained in store they sent it for repair. After repair it's size became smaller than before. Now I get fadeup up with product as it's about 4 month I can't wear .I request you to refund my money.Store response is also not good as told him to for refund after size but they mailed you for exchange. Very hopeless service. Please contact me...
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D
deepika.mishra624@gmail.com
Jul 9, 2023
Jul 19, 2023
This thread was updated on Jul 19, 2023
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Manufacturing defects in products and refund of my money

Dear team
I have purchased a set of bangles on date 26/02/2023. It get broken in first use. I complained in store they sent it for repair. After repair it's size became smaller than before. Now I get fadeup up with product as it's about 4 month I can't wear .I request you to refund my money.Store response is also not good as told him to for refund after size but they mailed you for exchange. Very hopeless service. Please contact me...
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