Reliance Jio Infocomm Complaints & Reviews

I buy flame 1 mobile phone on 5th august but its not working from that day
& care executive are not able to repair & they are not ready to replace it

For last 12 days i am facing n/w issue in my location. I have logged a complaint (SR000000EQD9) and no one ever bothered to response on that. When requested customer care to provide and update and provide me the contact details for escalation, they simply ask to wait for some days. If the can not handle such small number of complaints with limited user base, how do they goona manage in future. A truly poor n/w and worst customer care.

Hii sir/mam, this is vinod I'm an android developer and I want your sim for testing speed but I own Redmi Note 3. I know you have removed the glitch but somehow I managed to get barcode yesterday after so much hardwork. Now store manager is not providing me sim, they are asking for lyf or Samsung phone. It's not my fault but yours that your updated app still can be used to get barcode. I have my barcode I want my sim, your technical problem isn't my business. I want my sim I worked hard to get the barcode and I'm an android developer I know how to get around such things and now I have the barcode generated yesterday and I want mt sim now. Send me an email or something that I can show in the store to ensure that you've reviewed my request and accepted it. Be a good provider and if mistake is yours then accept it, I got my barcode I want my sim. Send me confirmation as soon as possible. I want to test your network in sonipat. I simply can't buy a phone to check your quality of service in our area thats why I found a way to get barcode on your latest updated app and that's something you should appreciate and further improve your app to avoid these things but as I've mentioned I've done it so I want my jio sim.

I am not getting a remarkable speed of 4g. it seems that i am still using 2g or 3g. i am getting a max speed of 200kbps and a cannot make a call too. whenever i try to connect to internet either it starts with a low speed or it doesn't connect to the internet. i am facing this problem from many days. please kindly get solution as fast as u can.


Regards,
Bipin Chandra Prasad
(reliance jio no.- [protected])

Sir, i have taken reliance jio sim on thursday on 28.07.2016 from reliance centre sangrur, punjab. The representative assured me the sim will get activated by today itself or maximum by friday. On saturday i called the centre, after 10-15 calls he picked up the phone and assured me the sim will get activated by monday. But on monday the sim did not get activated. So i personally visited store today i. E. On tuesday, he again assured me that sim will get activated today. But again sim did not get active. I am public sector employee and the representative is harrasing. You are requested to look into the matter do the needful. The number given to me is [protected].

Mere ghar ke andar nahi rahta hai jiska complane 25 dino se lagatar kar raha hun kuch nahi hota hai jhuthi jankari di jati hai apka problem solve ho gya hai magar hota nahi hai

[protected]

Cont-[protected]
[protected]@gmail. Com
Aharsa bihar [baluaha] sonbarsa kachahri 852202

Hello.

Main jio ki sim lene gya toh mene employees se bola ki muje koi choice ka no. dedo aur bais krne lga aur mna kr diya
Chlo thik hai muje mna kr diya but uske pehchan mein koi ladies use choice ka no. de diya yeh kha ki insaniyat hai
Apne pehchan ko toh dete hai
Dusro ko mna krte hai
Yeh acchi bt nhi hai
Aur galat salat bais krne lga

I purchased a wind 5 lyf mobile set from reliance digital xpress mini shop no. 11 gandhi nagar ghaziabad on[protected]. they give me set and sim mobile no. [protected]. after televerification no. started working on next day saying that it is an unlimited plan. but unfortunately after two days after getting 2 gb exhausted, data is not working. i have visited the same store, they are not rectifying the problem.
Alternate no. [protected]...

I am using Lenovo K3 Note 4g enable. I go
t Jio sim coupen code after downloding Jio apps. But your office refusing to give me Jio sim card on reason of you have not given permission to issue Jio sim for Lenovo K3 Note. Pl. Do needful and be helpful by giving me Jio sim card & activate the same immediately.
Thanks,
Amrish Desai. ([protected])

Hello, i am using coolpad note 3 lite, and i have downloaded myjio app, after downloading i got the coupon code that can be availed for jio sim, but company is refusing to provide sim as the executives are saying that your phone is not eligible for the jio preview offer, if my phone is not eligible why i got the coupon code to get the sim. So poor of jio....

Team

Very poor service.. Cheap product and cheap customert service.

I bought new [protected] and register number [protected] with handset with plan of voice and data unlimited for next 3 months.

To my surprise after using for 2gb it says ur pack is exhausted now. Logged a complaint with customer care and they assured resolution in 48 hrs.

To my surprise after 36 hrs i get to know that technical team rejected my request as it didn't had my voice recorded. I don't think it's my fault but still i am suffering. New ticket logged again and need to wait another 48 hrs.

Hope this issue gets fixed at the
Earliest

Jitendra singh
Jaipur

According to reliance, the offer was unlimited usage of internet data (4g), national and local calls and sms. Roaming also was offered free. This offer is for specially samsung mobile users. I use samsung galaxy note 5 duos. My handset is valid for the offer.
I availed the offer as guided by the reliance jio customer care and submitted all the formalities to digital mini sotre. And got the simcard.
Initially when i checked in my jio application, i got only 2 gb data, 100 minutes call and 100 sms availed to me.
When asked, the store keeper told me that it will get updated as you use.
I was like it's okay..
After i used 2 gb data, which i was availed initially, there was a message on the screen saying, "you have exhausted of 2gb data pack, recharge."

I cout acted the customer care. I was told that we will lodge the complaint regarding it, which they did. Complaint no.: sr000000cum9

I was assured, complaint will be resolved within 48 hours..

Now it's over 48 hours to complaint and 72 hours to activation of sim. And on contacting customer care, they are not giving proper reply at all. Only explaining 1 single process all time which i had done previously after tele verfication of sim... But continue to explain it... And again after 48 hours when i dialled the customer care they said that they updated complaint and its again i have to wait for 48 hours..
Fake promises and slow service of reliance...

I think reliance jio unlimited 4g offer is just a mean to sell the lyf phone which i would have not bought otherwise in any case. I got ok speed for 2 days, something like 13 mbps on speedtest, which is actually comparable to 3g. And now from two days i have been getting speed of around 1 mbps. Speedtest screenshot attached. My number is [protected].

Its been a week since i have taken flame 2 reliance jio mobile. I had taken the mobile on 16 july and sim has not been activated yet. This is my complaint number: sr000000cgyz. There is no response even from customer care now. Seems like i have been cheated or fooled. Everyday i call them and they say that sim will be activated by evening. What should i do.. Please provide some suggestions.

I purchased lyf and reliance jio sim from reliance digital housar road banglore on 19 july noon. I was told the sim will get activated within few hours.
Till date it has not happened.
On calling reliance digital they say there work is to sell and had forwarded my papers.
I fell cheated by these people. If this is there behavior before commercial launch than what will happen later.
I will now never ever go for reliance jio.

I am not happy wth ur break services I am working in ur reliance jio company frm wipro it's 9 & half hour duty it's fine but one hour break agenda as ur agenda it's not proper tht is our rights that we cn take according to our way ur login shd b 8 & half hour tht is important we r giving u but one hour break(15minutes first break thn lunch break half n hour & thn 15 minutes last break tht shd b in our way not by ur way)

Jio is making fool of customers

My jio mobile no. Is [protected]
My other contact no is [protected]

My address is 958 press street jagadhri (135003)
Dist - yamuna nagar
Tate - haryana

I have a problem of network (Signals) and problem of speed
When the sim is given to me i have been told that i get unlimited 4g but i am not even getting the speed of 3g.Network are not stable. The speed i get is in kb it is in between 100 kb to 600 kb and sometime it stuck to 100kb to 300kb. Is this the speed o[censored]r 4g

The level of fraud is crossed when the tell you to check the speed in a software known as speedtest is shows you the speed of 30 mb/sec

My complaint no. Are sr000000bldr & sr000000brfl and the network team asked to resolve the problem. One person call me and asked about my problems. Then afterwards i got a message that my problem is resolved. Without asking me that is my problem is solved or not.

Now i am registered with the complain no. Sr000000d0g9. Hope this time my problem is solved

I also should get compunsation of some extra days as my time is wasted due to your bad service of customer care & network department

It has been almost 72 hr past but no information recieved by me related activation of my sim. It is a hall of shame for reliance for this type of service. The retailor has told me after 48 hr the sim will be activated but nothing has done. I doesn't know whether the activation process has started or not. My reliance jio no is [protected]. Plz help me out as soon as possible.

Thank you.

I would like to inform that i purchased a jio lyf phone-model - wind 5
From reliancedigital store, received the jio sim card from jio office-
Rajat enclave, lachit nagar @ 6.00 pm yesterday, submitted 5 photos
With pan card n dl copy. I was told that the sim will be activated
Within 24 hrs but not activated till now. Today in day time, i
Complaint in customercare no. Two times, but still the same.In past,
I always felt negleted for reliance services, this time also same
Thing is happening. Reliance will always remain as reliance with
Customer support, no matter it becomes jio or something else.
Name - bikash bhuyan.
My jio no. [protected]
My alternate no. [protected]

Respected sir,

I have purchased wind 1 phone on 14 july 16 in gorakhpur kunragarh, rakesh mobile centre, 273008. i have given the proof of identity (adhaar card and local posting strength certificate). still now my sim is not activated and raised the complaint no sr000000bpy5. my sim card rejected due to mismatch in documentation as i submitted my proper proof of identity. i bought the phone 7 days before and iam unable to use the lyf jio phone. so please do the needfull in activation my jio sim.
My mobile no - [protected]
Iccid no -[protected]
Imsi no - [protected]

Thanking you ph no [protected]