Reliance Jio Infocomm — complaint against jio harassing and forcing to use only jio app for recharge

Address: meerut, Shamli, Uttar Pradesh, 247776

Dear sir/mam
My self kulbir singh, my mob# [protected]. Last two months jio company
Forcing me to use only jio app to recharge my jio phone [protected].in
Two attached files i shared all details.
They are not allowing me to recharge my # [protected] using third party
App while other jio # [protected] they allowed. But they ban specially
My number. Every time they force to recharge jio.com and warning me
That you can't recharge your number using other app like paytm, phone
Pe, freecharge, amazon etc. All proof already attached in file. Kindly
Allow me to recharge via third party app like as other jio phone
[protected]. Don't do partiality.
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Reliance Jio Infocomm customer support has been notified about the posted complaint.
Aug 12, 2019
Updated by Kulbir Malik
Jio care executive called me and replied that we don't know anything. Some jio customer can recharge via third party app and some can't. So you can't recharge using TPA's and again forcing me to use only jio app. I asked what about others. Then they replied don't look others.
Aug 13, 2019
Updated by Kulbir Malik
Still I'm unable to recharge to my p
Jio phone using TPA's
Aug 15, 2019
Updated by Kulbir Malik
Still issue not resolved. Jio not provide me acknowledgement of prime user number [protected]. Misguided me. No plan available of 399+99 for jio phone

Aug 21, 2019
Updated by Kulbir Malik
Still issue not resolved
 
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    Jio Office, 33, Manak Chowk Main Rd, Manak Chowk, Ratlam, Madhya Pradesh, India - 457001
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