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Reliance Jio Infocomm

Reliance Jio Infocomm — international roaming in colombia

Address:Dehradun, Uttarakhand, 248140
Website:www.jio.com

Dear sir
I activated an international global roaming pack for traveling to columbia on my postpaid plan, jio number 701xxxxx12. The dates of my travel were from may 20-27, 2018.
The pack was activated four days before starting to travel while in india. The pack however, never worked in columbia and i had to face a lot of agony and distress because of the jio global roaming pack not working.
I spent hours and hours on jio chat and your helpline numbers narrating my problem but for no avail. It is very unprofessional and very much unexpected from a reputed service provider like jio. I would like to mention here that international roaming on vodafone and airtel were working fine in colombia, and that is how i could survive overseas during this travel.
This deserves an apology.
I demand jio to compensate me adequately and kindly refund my money to my jio account.
Thanking you
Yours truly.
Dr. Sanjay dvivedi
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Comments

I have made a recharge for the Jio no: [protected] by my jio app through Indian Overseas Bank net banking on June 5th 2018.
The money was debited from my bank account but the recharge was not successful. Please get it rectified.
Reply
Reliance JIO network service not provide very well in evening network not stable on phone if network stable then internet connectivity very poor from last 5 month I have complaint in jio service centre but not satisfie answer given by company so plz take the action.
Reply
I have been using jio international roaming on my phone in Europe and America. I reached Colombia yesterday and since then have no n network in my phone. Please resolve this asap
Reply

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    Jio Office, 33, Manak Chowk Main Rd, Manak Chowk, Ratlam, Madhya Pradesh, India - 457001
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