Reliance Jio Infocomm — Jio Fiber Connection - Refund

Address: RCITPL. RMZ Icon Building, No. 51, Palace Cross Road, Bengaluru- 560052, Karnataka.

I took a join Fiber connection Banglore on 29th of Aug. I faced issue related to speed and complained and no one turned up. On 3rd the complaint number SR00001DMQ9V was raised and closed without any resolution.

On 4th again I raised request to terminate the connection which was quoted as "Wrong Sales Committment" and this also got closed on 7th Sep. Request Number for same is SR0000DNHJI.

Now, its been more than 15 days since I'm chasing them to provide the advance amount which is close to 7500Rs and not getting
any proper response..

I had to go through the mental trauma of internet not working as I'm in IT and this is mandatory for us while working from home. Also, I ended up taking another connection because of there incompetence to provide any help.

I need the refund as soon as possible.