Reliance Jio Infocomm — neither providing jio fiber services nor refund the advance subscription amount

I have taken Jio fiber connection at Hyderabad with bearing No.[protected] and paid one year advance subscription amount. I shifted to Warangal from Hyderabad and requested to relocate my Jio fiber connection at Warangal in my Jio app on 14.05.2024.

On 17.05.24 Jio technician contacted me over phone and informed me Jio fiber services are not available, only Jio air fiber services are only available at my requested location. But I surprised how my Jio fiber connection number was changed to[protected] when there are services are not available at the place.

I came to know that there are number of Jio fiber services are working within the vicinity of 200 mts radius. I requested the Jio team either relocate Jio fiber services or refund my advance subscription amount over phone and number of mails. Alternatively provide the air fiber services to the extent of my advance payment made to them. But Jio team closing my request as resolved with out proper resolution and replying the mails with auto generated mails.

I presume that with the above-mentioned facts Jio team intentionally denying my request eventhough the services are available at my location.
Was this information helpful?
No (0)
Yes (0)
Reliance Jio Infocomm customer support has been notified about the posted complaint.
 
Add a Comment

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Reliance Jio Infocomm
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    6%
    Complaints
    6567
    Pending
    0
    Resolved
    366
    Reliance Jio Infocomm Phone
    +91 96 8555 5532
    Reliance Jio Infocomm Address
    Jio Office, 33, Manak Chowk Main Rd, Manak Chowk, Ratlam, Madhya Pradesh, India - 457001
    View all Reliance Jio Infocomm contact information