Renault — Abusing customer

Debapriya Panda

from Surat, Gujarat

Apr 19, 2016

Address: Surat, Gujarat, 395007

I booked a renault kwid, which was to be delivered by wednesday ( 13th april, 2016)
but the loan procedure couldnt complete on wednesday followed by 4 public holidays, it got disbursed on monday which was the next working day, payment was realised at agency end, when i approached for delivery on tuesday, the sales executive in a very rude manner, denied the commitment and made false claims of intimating with no records as such and threaten me to delay the delivery even more if i spoke to anyone about this .

Place : Nanavati renault, surat
Product : Renault kwid RXT
Sales Executive : Jaimin

Was this information helpful?

No (0)

Yes (0)

Renault customer support has been notified about the posted complaint.

Related Renault reviews

View all 1531 Renault Reviews

Comments

Renault Customer Care

from Mumbai, Maharashtra

Apr 21, 2016

Verified Support

Hi Debapriya Panda, we are sorry to hear about your experience. Kindly share your contact number and our team will get in touch with you at the earliest.

Renault Customer Care

from Mumbai, Maharashtra

Apr 27, 2016

Verified Support

Hi Debapriya Panda, please share your contact number so that we can get in touch with you.