[Resolved]  Renault — bad experience with the renault services in erode

Address:Erode, Tamil Nadu, 638002

Hello,
I purchased renault kwid tn 33bl 3127 last year from renault showroom in erode.
I have been waiting for 5 months, showroom workers didn't care much. So many workers, but they are delaying even small work.
Last month i booked for 3th free service.
They took my car and brought only after 4 days. Car was not properly cleaned inside.
I got sms from service to pay bill 6500. After i called and fighted they send me other bill, for 3300.
I was told that it is free service, how can they make bill like this?
After few days woman from renault service in erode called and asked me feedback. When i started say some minus points she could not tolerate and talked really rudely.
It is very bad experience with anamallai's renault erode. There is no free service here, just looting from the customers and worst unprofessional workers.
Was this information helpful?
No (0)
Yes (0)
Jan 15, 2018
Complaint marked as Resolved 
Renault customer support has been notified about the posted complaint.
Verified Support
Dec 13, 2017
Renault Customer Care's response
Dear Customer (Customererode),

Please check your private message and share the details for us to assist with your concern.
Dec 14, 2017
Rishikesh. Kulkarni's response
Address: 38, Khanapur Rd, Udyambag, Belgaum, Karnataka 590008
Complaint comments 

Comments

Dear Team,

Have lodged a request in regards to renault kwid car purchase i got a call from your show room and they told that concerned executives will be calling past 4 days none of them has bothered to respond please look into the varst service provided by the show room executives.

Rgds,
Rishikesh
[protected]
Renault Customer Care's response, Dec 20, 2017
Verified Support
Dear Rishikesh,

We always assure our customers to have a pleasant experience with us. We're forwarding your issue to our concerned team and will get back to you.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Renault
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    81%
    Complaints
    1529
    Pending
    200
    Resolved
    1189
    Renault Address
    ASV Ramana Towers #37-38, 4th Floor, Venkatanarayana Road, T.Nagar, Chennai, Tamil Nadu, India - 600017
    View all Renault contact information