Renault — Car not repaired and demand for unnecessary charges.

Address: NCR Renault –Atul Kataria Chowk Gurgaon.

Hi,

I am writing this after extreme disappointment with company,

I have purchased your company car (Renault Kwid) on date 28.12.2016 and also I have done every service on time. But I don’t know why your branded company car engine has a noise/heating problem from day one. My 1st and biggest mistake I have bought Renault Kwid.

Before a months I had submitted my car at Gurgaon service centre and that time he said you have to 3K checking the problem and after checking we will give you an estimate. I agreed for the same.

after many observation he found some part need to be change same he has send me estimate same which cost is 18K + gst.
we again agreed for the same.

but now again share one new estimate sent By Mr. Dishant Verma and demanded 68K .this is not sufficient for the engine. I think this car's new engine is only 50k INR so why should I pay 68k.

After spending almost 5 Lakhs rupees on a car i couldn't able to use it and faced many problems with the car.

From the above complaints I am trying to convey that I am not happy with either the performance of the car or the service of the car. Since last two year I suffered a lot in my business because of the car & I underwent mental stress due to the poor performance of the car.
now no one single person ready to resolved my issue.

Please find below necessary details.

Owner Name

Hari Om Arora

DOP

28.12.2016

Vehicle Number

UP-14-DB-8054

thanks and regard.
Om Arora.
[protected]
[protected]