Renault — Complain regarding Renault Lodgy

Address: Solapur, Maharashtra

This is very disappointing that such a well renowned company "Renault" has been so unprofessional to my family in India This is the first time my family decided to go with new brand and wow what a rude response from customer care. So, in India we were traveling and there was heavy rainfall and guess we noticed water had entered thru back trunk completely our luggage was wet. We have always been buying Maruti, Toyota, and multiple other brands which are much better and professional when it comes to customer service. I can say customer service is their first priority. We were highly surprise to know that something like this could happen to brand new car. After multiple attempts to the dealer we haven't heard single positive response that clearly rings the bell that something is wrong with car or people working there. Why would any body fix their brand new car???