Renault — Complaint regarding Vehicle Burnt out (Lodgy)

rspvrp8310

Mar 1, 2021

Address: Chinchwad Pune

I am Rahul Pawar, Owner of vehicle Renault Lodgy (MH 14 FG 0898)
On date 15th of November 2020 I am travelling along with my family towards Karad but Near to village Surur vehicle suddenly set on fire without any indication or sensor notification.
This vehicle is recently serviced (just 25-30 days before) at authorized renault service station at Chinchwad Pune (Unnati Motors Pvt. Ltd.).
There is no reason specified for this incidence by company. But due to this i had lost my 12 lacs asset for no reason.
I request you to look in to this matter positively & help me recovering my losses.

Was this information helpful?

No (0)

Yes (0)

Renault customer support has been notified about the posted complaint.

Verified Support

Mar 04, 2021

Renault Customer Care's response Dear Customer (rspvrp8310),

Please share with us your contact detail via private message, so we can assist you regarding the same.

Verified Support

Mar 05, 2021

Renault Customer Care's response Dear Customer (rspvrp8310),

We haven’t heard from you. Kindly help us with your contact number via message so our team can reach out to you.

Mar 05, 2021

Updated by rspvrp8310 My contact details
Mail ID - [protected]@yahoo.com
Mobile no. - [protected]

Verified Support

Mar 07, 2021

Renault Customer Care's response Dear Customer (rspvrp8310),

Thanks for providing the detail. Surely, one of our team members will contact you.

Verified Support

Mar 08, 2021

Renault Customer Care's response Dear Customer (rspvrp8310),

We understand that our team is in touch with you and is assisting you in this regard.

Verified Support

Mar 09, 2021

Renault Customer Care's response Dear Customer (rspvrp8310),

As checked, we understand that our team got in touch with you and provided the necessary assistance in this regard. In case of any issue, you may get in touch with your nearest dealership or contact us at[protected].

Mar 09, 2021

Updated by rspvrp8310 Ok as per discussion resolved.