[Resolved]  Renault — Disappointed customer service at Renault

Address: Raigarh

I am a proud member of your renault family and I reside at raigarh where there is only showroom and offers no valid support for servicing, you must be aware of the increasing number of people who own a renault vehicle at raigarh and this might increase, many people that I know have backed out to buy renault just because of this issue, I have already talked about this to local and regional head office but I am disappointed to say that their response was not overwhelming.
I think it should be your atmost priority to set up a servicing centre at raigarh city very soon.
Consider this as voice of many and not one, waiting for your prompt response..

Yours,
Disappointed customer
Was this information helpful?
No (1)
Yes (0)
Aug 8, 2021
Complaint marked as Resolved 
Renault customer support has been notified about the posted complaint.
Jun 24, 2021
Updated by Bhishma Deo Patel
I am a proud member of your renault family and I reside at raigarh where there is only showroom and offers no valid support for servicing, you must be aware of the increasing number of people who own a renault vehicle at raigarh and this might increase, many people that I know have backed out to buy renault just because of this issue, I have already talked about this to local and regional head office but I am disappointed to say that their response was not overwhelming.
I think it should be your atmost priority to set up a servicing centre at raigarh city very soon.
Consider this as voice of many and not one, waiting for your prompt response..

Yours,
Disappointed customer
Verified Support
Jun 25, 2021
Renault Customer Care's response
Dear Customer (Bhishma),

Please share with us your contact detail via private message, so we can assist you regarding the same."
Verified Support
Jun 26, 2021
Renault Customer Care's response
Dear Customer (Bhishma),

We haven’t heard from you. Kindly help us with your contact number via message so our team can reach out to you.
 
Add a Comment

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Renault
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    81%
    Complaints
    1531
    Pending
    200
    Resolved
    1189
    Renault Address
    ASV Ramana Towers #37-38, 4th Floor, Venkatanarayana Road, T.Nagar, Chennai, Tamil Nadu, India - 600017
    View all Renault contact information

    New Member Registration

    The following information is hidden from other customers and is only visible to representatives of the company you are complaining about. This step is optional and can be skipped below.

    New Member Registration

    Already a Consumer Complaints member? Log in now
    •            
      or

    New Member Registration

    A confirmation email was sent to "".
    To confirm your account, please click the link in the message.

    If you don't see the email in your Inbox, please check your Spam box.

    User Login

    Not a member of Consumer Complaints? Register now.
    •            
      or
    Loading, please wait...


    Your password has been sent to the specified email address. Log in

    User Facebook Login

    GDPR