[Resolved] Renault — during pick up at start my vehicle gives jerk
K
Kamlesh Narvekar
from Mumbai, Maharashtra
Address:
Thane, Maharashtra, 401203
Purchased my kwid 1.0 atm in may 2017, first month it was very smooth ride. Only once the acceleration was stoped without any signal and vehicle stoped in middle of the high way. Then actual problem started during pickup at low speed, on the clump or reverse vehicle started jerking and entire vehicle vibrates. Shown to service centre & asked to resolved the issue during first service. After service it was ok for few days but the vibration increased after that. Recently during flooding replaced gear/ clutch plate and other accessories as suggested by service advisor. But then also the issue is still pending. Last month carried out second service keeper vehicles for 3 days for the jerk issue but all in vain. There are not pretty sure about what has to be done.
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Mar 22, 2018
Complaint marked as Resolved
Renault customer support has been notified about the posted complaint.
Verified Support
Feb 18, 2018
Renault Customer Care's response Dear Kamlesh,
Please check your private message and share the details for us to assist with your concern.
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