[Resolved]  Renault — duster service fraud malviya nagar service

Address:Jaipur, Rajasthan

I gave my duster car for service to renault malviyanahar service centre on 28.06.2018. This was a regualar normal service, when i came back to take my car the left door was making sound i told them what happended to this, without any questions they repair the door and it was ok then.
While driving back to home the a/c of the car was giving a lot of heat and was not working properly, they told the relay kit need to be changed but when i had talked to other mechanics they told relay kit cannot affect the ac this much.
Suddenly while driving the temperature of the car increased and the car stopped, i told this issue to them and took the car back to the service station they did a road test of it and suddenly the car stopped at a highway.
We slowly any how reached the service station and now they called the radiator of the car is damaged, gas need to be placed abd many other stuff.
When i gave the car everything was in a great condition and working well, but i dont know what they did in the srvice station and this happened.
They are telling me to pay for these expenses. Which they told around 35-40k.
At no cost i will except this. Instead i will never take the car back and will file a police case againt this.
If my car is not given to me in the condition i gave to them
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Aug 8, 2018
Complaint marked as Resolved 
Renault customer support has been notified about the posted complaint.
Verified Support
Jul 04, 2018
Renault Customer Care's response
Dear Customer (devendra1212),

Please check your private message and share the details for us to assist with your concern.
Verified Support
Jul 04, 2018
Renault Customer Care's response
Dear Customer (devendra1212),

We understand that our team is in touch with you and assisting you in this regard.
Verified Support
Jul 08, 2018
Renault Customer Care's response
Dear Customer (devendra1212),

We confirm that the highlighted concern has been addressed and the vehicle has been delivered to you. In case of any support required please feel free to contact us at[protected]
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