[Resolved]  Renault — Fasttag

Address: Benchmark motors Thane

Hi team,

I have purchased a Renault triber MH04KD5695 from Benchmark motors Thane branch back in Dec 2019.
The car had a fasttag sticker on it but apparently it was not registered in mine or my wife's name, it was registered for some Santosh Jadav, similarly I received two RC registration card one for my car and one for Mr. Jadav.
I contacted the team to get this resolved but I am still getting calls for Santosh Jadav and my fasttag has been blacklisted.

I am tired of talking to your customer service representative Swapnali#[protected] & Jyoti/Sneha#[protected] for the past one year to get this resolved.

I am given only false assurance that they are looking into this but no resolution is provided to me.

Please assist.

Regards,
Avi
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Aug 12, 2021
Complaint marked as Resolved 
Renault customer support has been notified about the posted complaint.
Verified Support
Feb 19, 2021
Renault Customer Care's response
Dear Customer (Avi Pinto),

We're forwarding your concern for further processing & will get back to you with an update on the same.
 
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