[Resolved] Renault — Forged by company by giving fake insurance

Chirag68

from Noida, Uttar Pradesh

Address:	New Delhi, Delhi, 110017
Website:	www.renault.co.in, [email protected],

I have purchased the Renault KWID from Adhchini Renaulty/NCR motors on dated 9th April. Company promised me to provide insurance from the day I have purchased the car. Now company is not providing any assistance when my car is with them after a small damage, company is saying pay 21000 and take your car after 2 weeks. I have paid a huge amount for the service but not getting any benefit.

I have called approx 10 - 12 people in this regard from renault and HDFC ergo but no one is taking any responsibility and solving my problem. Renault is just selling the Car and then they do not care about user experience.

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Jun 23, 2017

Complaint marked as Resolved

Renault customer support has been notified about the posted complaint.

Verified Support

May 16, 2017

Renault Customer Care's response Dear Customer (Chirag68),

Kindly share your contact details and concern on [protected]@renault.com with your ticket number (5291) in the subject line and our team shall get in touch with you shortly.

Verified Support

May 18, 2017

Renault Customer Care's response Dear Customer (Chirag68),
We haven’t heard from you. Kindly share your contact details in a private message & our team shall get in touch with you for assistance in this regards.